Customer Success Director
Listed on 2026-03-01
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Business
Customer Success Director
In Office Every Thursday in Elmhurst, IL Required
Join Med Speed and help deliver health! We’re a healthcare logistics company partnering with organizations nationwide to transport vital medical supplies and specimens. At Med Speed, teamwork, integrity, and growth drive everything we do. If you’re passionate, driven, and ready to make a real impact, we want to hear from you. Today, we have a nationwide presence with locations across the U.S., yet we’ve never lost the entrepreneurial spirit and close-knit culture that defined us from day one.
Our people are at the heart of what we do and how we support our customers. We work as one team, we keep our promises, and we get better every day. These aren’t just words; they shape how we support each other, grow together, and deliver real impact.
The strategic and results-driven Customer Success Director will lead efforts in customer renewal, revenue retention, and contract management within the healthcare services sector. This role is critical in ensuring long-term customer satisfaction, optimizing contract performance, and driving revenue growth through renewals and expansion. The ideal candidate has experience managing complex B2B healthcare accounts, navigating contract negotiations, and collaborating with internal and external stakeholders.
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