Patient Coordinator - Pediatrics

Overview

Back 2 Basics Pediatric Therapy Service — Administrative Assistant – Pediatric Therapy Clinic, Full-Time | In-Person | $15–$23/hour.

Are you organized, friendly, and energized by helping families feel supported and welcomed?

Back 2 Basics Pediatric Therapy is a growing, boutique pediatric clinic seeking a Full-Time Administrative Assistant to support our team and the families we serve. This role is ideal for someone who thrives in a fast-paced, positive environment and enjoys being the friendly face and voice of a pediatric practice.

Take a virtual tour of our clinic and learn more about us:

• Supportive,
  positive work environment.
• Meaningful work that makes a difference in the community.
• Friendly, energetic coworkers.
• Opportunity to grow with a rapidly expanding pediatric clinic.
• Excellent experience for those pursuing careers in healthcare or pediatrics.

The Administrative Assistant plays a key role in the daily operations of the clinic, serving as a primary point of contact for families, providers, and staff. This position requires strong customer service skills, organization, and the ability to multitask in a busy medical setting.

• Oversee daily front-office operations.
• Greet patients and families and provide visit-related information.
• Answer phones, direct calls, and respond to inquiries professionally.
• Schedule, reschedule, and confirm patient appointments.
• Serve as a liaison between staff, departments, and families.
• Provide administrative support to clinical staff.
• Assist with medical billing processes as needed.
• Support clinic events and special projects.

• At least 1 year of customer service experience (required).
• At least 1 year of experience in a medical or healthcare setting (required).
• Strong communication and interpersonal skills.
• Excellent organizational and time-management abilities.
• Comfort working with children and families.
• Ability to multitask in a fast-paced environment.

• $15.00–$23.00 per hour
  , based on experience.
• Full-time position (40 hours/week).
• Flexible schedule.
• Paid time off.
• Retirement plan.

• Schedule: Monday–Friday.
• Setting: In-person pediatric therapy clinic.

This position is a great fit for someone who:

• Enjoys working with children and families.
• Takes pride in providing excellent customer service.
• Likes staying organized and keeping operations running smoothly.
• Wants to grow within a pediatric healthcare environment.