Supervisor - Hackett Outlet Chesire Oaks

At AWWG, transformation is embedded in our DNA. Founded in 1998 under the name of Pepe Jeans Group. With headquarters in Madrid, Spain, and design offices in London and Nice, this global fashion group integrates the iconic brands Pepe Jeans London, Hackett, and Façonnable. AWWG also has the master franchisee and agency for Tommy Hilfiger (Spain and Portugal) as well as the agency for Calvin Klein, DKNY, Donna Karan, and Karl Lagerfeld (Spain and Portugal).

Hackett London, since 1983, has been a global benchmark in menswear, combining timeless British style with modern sophistication. The brand blends British heritage with contemporary elegance. Our success is due to having the right people on our team, and if you share our passion for fashion, commitment to excellence, and desire to grow, you could be the person we are looking for!

The project!

As a Supervisor, you’ll be responsible for conveying the brand’s passion to the sales team and supporting the store’s daily operations.

What we are looking for:

We are looking for a driven and passionate Supervisor to join our team!

Your main goals as a Supervisor are to enthusiastically convey the brand’s passion to the sales team and to support the day-to-day running of store operations.

Our dream is that every customer feels and shares our brand identity in a way that makes them want to return to our stores. To make this happen, we need you!

Key responsibilities of the role:

• Sales: work alongside the Store Manager to achieve commercial targets and KPIs, engaging the team through action plans while ensuring a consistent and premium brand image throughout the sales process.
• Visual: ensure the store complies with and implements all visual merchandising guidelines in line with the brand’s image.
• Customer
  
  Experience:
  
  attract and retain customers by paying attention to every detail and delivering the highest quality shopping experience.
• Store Operations: ensure compliance with store procedures such as inventory, stock management, cash handling, daily reporting, and team scheduling, among others.

What we offer
:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• Career growth opportunities
  : we believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions
  :the more you sell, the more you earn. No limits.
• Benefits and staff discounts
  : enjoy exclusive perks and special pricing on our products.
• Full seasonal uniform allowance
  : feel good and look great! We provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team
  : work alongside colleagues from all over the world in a dynamic and inclusive environment.

Requirements:

• Minimum of three years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Proven leadership skills, with the ability to motivate and guide teams toward achieving goals.
• Commercial profile, results-oriented, and focused on customer experience.
• Excellence in operational management, with attention to detail and a focus on process efficiency.

The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett Lim Ited

What you need to succeed in this role

• Minimum two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Strong team player and commercial mindset.
• Amazing communications skills.
• Helpful and kind person, great attitude, enthusiastic, and able to connect with customers.

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal