DRUG-GEN MDSE/CLERK
Listed on 2026-01-27
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Retail
Customer Service Rep, Retail Associate/ Customer Service
DRUG-GEN MDSE/CLERK – Kroger Mountain View Foods
Join us to create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals, and monitor quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate Kroger’s core values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
- Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
- Offer product samples to help customers discover new items or products they inquire about.
- Inform customers of Drug GM specials.
- Recommend Drug GM items to customers to ensure they get the products they want and need.
- Review “sell by” dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude.
- Stay current with present, future, seasonal and special ads.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
- Practice preventive maintenance by properly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.
- Notify management of customer or employee accidents.
- Report all safety risk, or issues, and illegal activity including robbery, theft or fraud.
- Ability to work cooperatively in a high‑paced and sometimes stressful environment.
- Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
- Ability to act with honesty and integrity regarding customer and business information.
- Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
- Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
- Retail experience.
- Ability to handle stressful situations.
- Effective communication skills.
- Knowledge of basic math.
Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we proudly serve customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska. As part of the Kroger family, we bring diverse teams together with a common purpose:
To Feed the Human Spirit.
We help feed your future by providing the value and care you need to grow. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you.
BenefitsThe Kroger Family of Companies offers comprehensive benefits including:
- Health, dental, vision and prescription coverage.
- Flexible scheduling with paid time off, holiday and sick pay.
- Employee Assistance Program and free counseling.
- Associate discounts on food, travel and technology.
- Tuition reimbursement and continuing education.
- E‑learning and internal training for growth.
If you are interested in becoming a valued member of our team,
apply now
. We look forward to getting to know you!
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