Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator

NFA North

Salary £26,000 - £29,000 dependent on experience

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Job Title: Administrator

Location: Office Based in Elland

Contract Type: Permanent

Hours: Full time

Its official, we have been rated as a Great Place to Work 2025!

With over 20 years experience, National Fostering Group is the largest independent children’s fostering group in the UK with a community of over 2,500 foster carers.

As a Group, we work with Local Authorities to provide the highest quality of care for children and young people. All of our fostering agencies are officially recognised by Ofsted, Welsh and Scottish regulators as either‘Outstanding’or‘Good’ which we are extremely proud of.

We also offer a 4 day working week - this means 80% of the hours for 100% pay! This will be given following a successful 6 month probationary period and is a performance based benefit.

We have a fantastic opportunity for a motivated and enthusiastic Administrator to join our team at NFA North in Elland. The successful candidate will be responsible for providing a comprehensive administrative service to the team to ensure an effective and efficient service.

You will be required to provide a high-quality administration service to all internal and external stakeholders, including meeting and greeting and being the first point of contact for telephone calls.

This is your chance to join a high achieving resolute team at NFA North.

You will have experience of working within an office environment and supporting a busy team. The successful candidate will need a good working knowledge of Microsoft Office applications, including Microsoft Excel to create reports. It is important that you are able to work efficiently within a fast-paced environment. You should have the ability to meet tight deadlines and work calmly under pressure.

We are looking for someone who can demonstrate a willingness to learn and develop your own personal skills and capability through on‑going training as agreed with your line manager.

• Provide a comprehensive administrative service, including the provision of information and appropriate support in accord with procedure and in response to requests, liaising with colleagues were necessary
• Deal quickly and efficiently with telephone calls and emails, transferring them through to the relevant person or department and advising managers of any important issues or of any matter concerning child protection
• Provides a confidential and effective point of contact for the agency.
• Supports the team and managers with any additional tasks such as minuting, projects and research.
• Experience with in an administrative role
• Good communication skills, both spoken and written
• Willingness to learn and happy to undertake professional training where necessary
• Team player

At National Fostering Group, our employee’s health and wellbeing are important to us. We offer an exceptional rewards package as well as access to our flexible benefits platform - so you can choose extra benefits that are suited to you. Below includes some of our offerings:

• Up to 40 days annual leave each year (26 base entitlement + 1 One moment in time + 8 bank holidays + ability to buy up to 5 extra days)
• Minimum 9% pension contributions
• Life Assurance
• ‘The Hub’ – a discount marketplace
• Home & Tech Scheme – tax and interest free retail vouchers to support you

Plus so much more physical and mental health flexible benefits for you to choose from!

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks.

Wherever you work – whether in a city location or one of our more rural settings – you’ll be part of one dynamic family, aiming high and dreaming big, and helping the people we work with achieve their own personal goals