TEAM SERVPRO Project Coordinator

** Join SERVPRO Team Holland as our newest Project Coordinator!**

Compensation:

• $18.00 - $22.00/hr

Benefits:

• Sick, vacation, and holiday pay (PTO)
• 401(k)
• Health, dental, & vision insurance plans
• Critical illness & accident plans
• Life insurance

Other Perks:

• Paid training
• Career progression
• Internal promotional opportunities
• Uniforms provided
• Equipment and tools provided
• And more!

The Project Coordinator will work as a liaison for the customer to identify project requirements and specifications as well as administer and organize projects and support teammates. If you are self-motivated, organized and have outstanding customer service skills, you could thrive in this environment!

Key Responsibilities

• Responsible for clear and efficient project communication with the customer and project stakeholders
• Own all aspects of the customer experience from the office process
• Daily project(s) oversight to include monitoring status, audit, and work-in-progress
• Create preliminary scopes of work to be passed on to estimating team
• Review and validate job site documentation
• Work closely with Project Managers to ensure thorough and accurate project documentation from beginning to end
• Collaborate and assist with other departments, as needed
• Participate in the after-hours on call rotation (Additional compensation will be provided)

Position Requirements

• High school diploma/GED (preferred)
• At least 2 year of customer service and/or office-related experience
• Ability to multitask and to remain detail orientated
• Must be knowledgeable in relevant computer applications

Skills/Physical Demands/Competencies

This is a sedentary role in a fast-paced office environment. Some filing is required which would require the ability to lift files, open filing cabinets, and bending or standing as necessary. Ability to successfully complete a background check subject to applicable law

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All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.