Elkridge Center Administrative Support Technician II-Community Resources & Services

Howard County

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government is a leader in innovation, best practices and sustainability. It is consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the most awards in the state of Maryland, and the fifth highest in the nation, as compared to more than 3000 counties.

NACo Achievement Awards are the premier national honor to recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policy making.

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

Oversees all functions of the reception desk operations and provides principal administrative support for a 50+ Center. Supports overall operations of the 50+ Center with member support, food service and facility maintenance. Serves as a team member for all aspects of the Center.

$20.03 - $22.58
$41,670 - $46,961

Performs intermediate technical level administrative support work under general supervision from an administrative or technical superior. Work typically involves performing clerical and secretarial work, such as data entry and document management, file maintenance of secure and confidential records, and public contact and service. Work may also include accounting clerical tasks such as bookkeeping, keeping of financial and other important records; preparing vouchers for payment;

documenting and depositing cash receipts; and controlling, recording, and storing data. Work at this level may also include independent responsibility for a routine clerical process. Include the following. Other related duties may be assigned.

Greets and directs customers, provides information, registers & collects payment for programs, sells and processes memberships in Active Net, makes appropriate referrals, assists staff and visitors as needed. Follows the established policies and procedures as needed to ensure that a high quality of service is being delivered to the public.

Opens center and secures the facility upon closing.

Provides administrative support including data entry and updating and maintaining databases, computers and technology, photocopying, inputting and maintaining email newsletter and other systems.

Assist DCRS technology team in setting up Audio Visual equipment including video conference equipment and Webex software. Interface with DCRS technology staff to assist in troubleshooting Active Net, AIM, and other software issues.

Reconciles daily close out receipts and provides them to the appropriate person at the end of the day.

Responds to written and verbal requests for information from public, guests, staff and outside agencies. Maintains member communication including wellness calls, program updates and promotion.

Coordinates in‑person and virtual programs in consultation with other staff. This includes programming support, setting up audio‑visual equipment, technology training, and the hosting of virtual and streaming programs.

Prepares and straightens rooms for all program usage, such as special events, congregate meals, meetings, and trainings, including furniture and…