More jobs:
Service Supervisor
Job in
Elko, Elko County, Nevada, 89802, USA
Listed on 2026-03-10
Listing for:
Cummins
Full Time
position Listed on 2026-03-10
Job specializations:
-
Management
Client Relationship Manager
Job Description & How to Apply Below
We are looking for a talented Service Supervisor, to join our team specializing in Service in Elko, NV.
In this role, you will make an impact in the following ways:
- Supervise and coordinate
Service Technicians and Team Leaders to ensure efficient work schedules. - Communicate repair plans clearly to Technicians, aligning them with customer quotes.
- Monitor productivity and qualityof repairs, providing coaching and feedback for continuous improvement.
- Support Technicians with first-level assistance and elevate technical issues when necessary.
- Manage service logistics to ensure safety, quality, and efficiency in operations.
- Review and develop quotesfor accuracy, keeping customers informed of repair status and changes.
- Participate in continuous improvement by refining processes to meet evolving customer and organizational goals.
- Maintain customer satisfaction by addressing repair issues promptly and resolving warranty concerns effectively.
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