Technical Field Service Manager, Elko NV Region

Overview

Sandvik Mining is looking for a Field Service Manager in Elko, NV. If you have a strong technical background and exceptional diagnostic skills, we have an outstanding opportunity for you. We are a global leader in equipment, tools, parts, service, and technical solutions for the mining and construction industries.

• Hire, coach, and develop team members, building service capabilities that align with customer needs and emerging technologies.
• Manage resources to meet utilization targets and capacity requirements.
• Collaborate with cross-functional and account teams to provide strategic input on expanding services and capabilities.
• Build and strengthen customer relationships that lead to long-term, profitable partnerships.
• Monitor competitor activity and conduct market research to maintain a competitive edge.
• Partner with Product Line Managers to plan and deliver training on new products.
• Manage costs in line with monthly and annual financial forecasts, ensuring sound financial controls and optimal resource utilization.
• Promote and maintain a strong safety culture, ensuring compliance with Sandvik’s OH&S, Environmental, and Quality policies, as well as OSHA and MSHA regulations.
• Lead initiatives to improve safety awareness and overall KPI performance within the Branch Location.
• Prepare monthly reports by consolidating data regarding HSE, financial performance, field service performance, and Customer Satisfaction.

This role is based in Elko, NV with a standard work schedule of Monday through Friday, 40 hours per week.

• Technical certification or diploma in a related discipline, with a minimum of 10 years of industry experience.
• Valid driver’s license in good standing.
• Strong mechanical aptitude and work ethic.
• Demonstrated teamwork, communication, and active listening skills.
• Proven ability to maintain strong customer relationships.
• Self-motivated and adaptable, with a focus on achieving high levels of customer satisfaction.

• Knowledge of mining equipment and industry practices.
• Understanding of hydraulics, pneumatics, and electrical systems.
• Ability to read and interpret blueprints and equipment schematics.
• Proficiency with digital tools and systems.
• Experience facilitating technical training and communicating detailed information.
• Familiarity with ISO standards.

Sandvik offers an exceptional benefits package, including:

• Benefits eligibility starting 30 days after hire.
• Comprehensive health coverage (medical, dental, vision, prescription, and telemedicine).
• Paid vacation with up to 40 hours available to carry over annually.
• Robust 401(k) retirement plan — 5% annual company contribution plus 50% match on the first 6% of employee contributions.
• Tuition reimbursement for continued education.

For immediate consideration, please apply online at  to the Field Service Manager position, Job # R0087683.