Senior Manager of Food & Beverage

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day.

Do you instill confidence, trust, and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.

• Comprehensive Benefits:
  Medical, Dental, Vision, Prescription & More
• EAP - Employee Assistance Program
• 401(k) with Company Match
• PTO
• Heavily Discounted Hospitality Stays & the Company Perks Website
• Tuition Assistance
• One Free Meal Per Shift
• Excellent Company Culture
• Growth Opportunities & Stability

The Senior Manager of Food & Beverage is responsible for the department’s Annual Business Plan (Budget & Market Plan), Marketing Promotions, as well as Brand Standards, Purchasing Standards, Labor Management and Asset Management, Accounting Controls, and Safety and Compliance. This position is responsible for the day-to-day operation of their F&B outlet(s). Ensures a fun and attractive atmosphere is maintained so that guests and employees alike recognize the outlet(s) to be the area restaurant(s) of choice.

Ensures F&B operations run pursuant to property standards and all food is ordered, plated, delivered, and rung up according to brand standards.

• Develops, affects, and monitors the annual budget & market plan and manages within those approved plans. Responsible for the analysis of the budget and P&L for the outlet. Ensures training and compliance of all accounting and cash handling procedures, processes, and standards
• Oversee payroll, performance management, 90-day and annual appraisals, and compensation of front-of-house and back-of-house staff
• Manage the selection and retention processes and ensure effective employee hiring, training, development, promotion, and continuous reinforcement of service expectations
• Oversees the accuracy of the monthly inventory process. Ensures orders are placed correctly and timely
• Supports and manages the Food & Beverage department while working closely with the General Manager and other resort departments, such as Events & Catering
• Ensure compliance with all relevant legislation regarding food safety/OSHA regulations

• This position will directly supervise the entirety of the Food & Beverage department

• Ability to speak, read, and write in English. Bilingual preferred, but not required
• Combined 5 years of relevant food & beverage leadership experience OR equivalent combination of education, training, and experience

• Ability to listen and understand English
• Able to perform under pressure
• Strong passion and knowledge of retail operations and guest services
• Great customer service attitude and a willingness to go the extra mile
• Anticipate customer needs
• Working knowledge of Microsoft Word and Excel

• Food safety awareness certification within 90 days
• Safe Food Handling certification and ability to train/certify team members
• Alcohol Awareness certification