Store Counter Sales

Elkhart, IN, USA

Full Time

Job : R25_

We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Counter Sales associate
, you are looked at as the "face of the retail store" and the go-to person for all of our customers’ automotive needs. You don’t need to be able to tear, motor down, and rebuild it (however, if you can, that’s awesome) – we do need you to have a background and knowledge of automotive parts. A NAPA Counter Sales associate is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work full or part-time, or just want to get your foot in the door with us to explore other careers at some point – we welcome you!

• Provide auto parts answers and solutions for our retail and wholesale customers in person at the counter or over the phone.
• Use your parts knowledge to assist other NAPA team members in answering customer questions.
• Provide outstanding customer care and interactions with everyone who comes into our NAPA Store.
• Bring customer focus and high energy to our fast-paced stores.
• Welcome retail customers into our stores and engage to provide a positive consumer experience.
• Use technology (computer), cash register, telephone, and paper catalog system.

• Genuinely enjoy helping our retail and wholesale customers with their auto parts and service questions.
• Have gained parts experience by working the automotive industry or have tinkered with/repairs cars & trucks through the year.
• You are willing to learn all things automotive if you don’t have the background in automotive parts.
• Want to join a team where you can learn and grow your career – the opportunities are endless!

• Valid Driver’s License
• Previous experience in a parts store, automotive industry, or at least a willingness to learn all things auto parts.
• High School Diploma or GED;
  Technical or Trade school courses or degree.
• Excellent verbal and written communication skills.
• Love fast‑paced retail environments.
• Great listening skills and empathy for customers.

• Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in a parts store, auction, retail store, auto body/collision.
• Knowledge of cataloging and/or inventory management systems, a plus.
• Entirely customer‑centric (external/internal).
• ASE Certifications.

• Awesome people and brand.
• Competitive Pay.
• Outstanding health benefits and 401(k).
• Stable company – Fortune 200 with a "family" feel.
• A culture of promotion from within, using your creativity, finding solutions/fixes, and where no two days or career paths are the same.
• Great training, and ongoing development with support from multiple leaders/your team.

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GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC’s policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Where permitted by applicable law, successful applicants must be fully vaccinated against COVID-19 prior to start date. COVID‑19 vaccination is a condition of employment, subject to an approved accommodation, and proof of vaccination will be required on or prior to start date.

Job Reference: PI