Quality Technician - 2nd Shift

DEPARTMENT:
Quality

JOB TITLE:

Quality Technician

REPORTS TO:

Quality Manager

SHIFT DAYS /

HOURS:

Second Shift 8 hr. days: 3:00 pm to 11:00 pm (Monday
- Friday, & some weekends) Willing to work overtime at a moment’s notice, and work until the job is completed. Training on First Shift from 7:00 am to 3:00 pm (Monday
- Friday, & some weekends).

The Quality Technician plays a critical role in ensuring product and process quality from initial operation through final packaging. This position supports manufacturing operations by identifying quality risks, performing inspections, maintaining accurate quality records, and assisting with corrective actions to prevent nonconforming product. The Quality Technician works closely with cross-functional teams to support ISO-based Quality Management System requirements, continuous improvement efforts, and customer satisfaction in a fast‑paced manufacturing environment.

• The quality technician is responsible for the recognition of process and product quality from the point of origin/operation to packaging. In addition, the quality technician provides operational support and guidance if a risk of producing a nonconforming output exists.
• The quality technician must possess a basic working knowledge of ISO-based Quality Management Systems: non‑conformance and corrective action processes and procedures, segregation, and disposition of suspected nonconforming product prior to release.
• Customer complaints, Return Material Authorizations (RMA), continual process improvement, dimensional inspection, and verifications.
• Calibration verification, in‑process inspection, first article inspections (FAI).
• Recording and maintaining records related to nonconforming outputs (logs, spreadsheets, control charts (trending). Negative trends must be communicated to department managers when identified to ensure that the appropriate countermeasures can be taken to eliminate potential risks.
• Candidate must speak and understand English or be bilingual.

• While performing the duties of this job, the employee is regularly required to stand, walk; use hands to handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
• The employee is occasionally required to stoop, kneel, crouch. The employee must regularly lift and/or move up to 50 pounds when required or with assistance.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• The noise level in the work environment is usually loud and always without air conditioning.

• Clear communication skills
• Understand visual acceptance and rejection criteria.
• Maintain and use inspection tools.
• Work well with team members (at all levels of the organization)
• Product and process validation
• Root Cause Analysis (5 Why, 6M, 8D)
• Internal audits
• Specification review (understand Customer requirements)
• Experience with calibration management software a plus but not required.
• Experience with metal finishing is a plus
• High School Diploma or Equivalent with 3‑years minimum in the role of a quality technician at an ISO accredited organization
• Associate degree or equivalent in a manufacturing engineer or quality related field preferred or 5 years shop floor experience in troubleshooting bottlenecks using Lean principles.

• Components of our Core: SAFETY; INTEGRITY; RESPECT; CELEBRATION; COMMUNICATION; TRUST; DIVERSITY; and ACCOUNTABILITY
• We’re People Leaders
• Competitive Pay
• Employee Benefits:
  • Paid Vacation
  • Medical, Dental, Life, 401 K
  • Tuition Reimbursement