Multi-Unit Team Leader

Joining us as a Multi-Unit Team Leader
, you’ll provide leadership over three HR Block tax offices and lead customer‑centric teams to accelerate the seasonal tax business. This front‑line management role focuses on leadership and development of associates, delivering an outstanding client experience, and achieving growth objectives for three offices. The role starts with a flexible part‑time schedule in the fall and transitions to full‑time January–April; in‑person work is required.

• Provide leadership over three HR Block tax offices and supervise customer‑centric teams to accelerate the seasonal tax business.
• Serve as the front‑line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three tax offices.
• Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders.
• Partner with the District General Manager to create and implement office‑level growth plans and client growth targets, including developing local partnerships and managing office community involvement.
• Assist the DGM in recruiting and interviewing candidates for tax office positions.
• Conduct timely performance reviews and work with the Associate Relations Center to address performance concerns.
• Lead daily team meetings and communicate essential information to tax office associates; create associate work schedules and ensure accurate timekeeping and labor management across all offices.
• Travel between offices as required.
• Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
• Note:
  
  This role is not remote; in-person work is required.

• People management experience with the ability to grow and develop associates.
• Demonstrated aptitude for executing growth plans and leading toward a growth culture.
• Strong decision‑making and judgment skills; able to operate in a fast‑paced environment with minimal supervision.
• Strong interpersonal and communication skills with a customer‑centric mindset to understand and exceed client needs.
• Computer proficiency with MS Office.
• Bachelor’s degree in a related field, or a high school diploma with equivalent experience.
• Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if you will be preparing tax returns).

HR Block is committed to the total well‑being of its people. Our benefits support health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support for you and your family
• Discounts on everyday items and services
• Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
• Check out all available benefits at

At HR Block we remain committed to building a connected culture—trust, care, and connections help everyone feel safe to bring their authentic self to work and belong to a larger team. You’ll be part of an exceptional work environment that has been recognized on Best Companies lists, with colleagues dedicated to helping each other grow.

HR Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

If you’re looking to make an impact, HR Block is the place for you.

Enrollment in or completion of the HR Block Income Tax Course or Tax Knowledge Assessment is not a guarantee of employment.