Patient Services Representative, Bilingual

Summary

Candidate must be bilingual in Spanish

The Bilingual Patient Services Representative is bilingual in Spanish and performs all accounting duties in the physician’s office that include all patient charges, receipts and collections relative to the professional services rendered to the patients. Greets, schedules and tracks patients to help the physician function as efficiently as possible. Establishes and maintains good working relationships with patients, other physician office associates and all Goshen Health staff.

The person in this position demonstrates the knowledge and skills to provide service appropriate to neonate, pediatric, adolescent and geriatric patients.

• Minimum Education: High school graduate or have evidence of the equivalent.

• Preferred Education: Knowledge of CPT and ICD-9 coding.

• Minimum Experience: 1 year experience in a related work situation. Must pass Goshen Health’s standardized Spanish Competency Evaluation.