More jobs:
Customer Service Representative
Job in
Elkhart, Elkhart County, Indiana, 46514, USA
Listed on 2026-03-14
Listing for:
Avero
Full Time
position Listed on 2026-03-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
A growing manufacturing organization is seeking a Customer Service Representative to join its team. This role is responsible for managing a dedicated group of customers, ensuring excellent service, accurate order processing, and clear communication throughout the entire customer experience.
The ideal candidate is highly organized, detail-oriented, and enjoys working in a fast-paced environment where collaboration across departments is essential.
Key Responsibilities
- Serve as the primary point of contact for a defined group of customers
- Respond to inbound customer inquiries and provide timely updates
- Enter, update, and manage customer orders within the ERP system
- Review product documentation to identify correct components and configurations
- Communicate solutions, timelines, and next steps clearly to customers
- Assist with pricing inquiries and aftermarket product requests
- Maintain and update pricing lists using Excel
- Coordinate with internal teams to gather technical or order-related information
- Strong customer service and communication skills
- Experience working in a manufacturing or industrial environment
- Ability to interpret product documentation and part information
- Comfortable working with ERP systems (SAP experience is a plus)
- Proficiency in Microsoft Excel
- Ability to learn quickly and manage multiple priorities
- Full-time in-office position
- Schedule:
- Monday - Thursday: 8:00 AM - 5:00 PM
- Friday: 8:00 AM - 2:30 PM
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×