Area Supervisor

Overview

Our values start with our people, join a team that values you! Ross Stores – Area Supervisor. Responsible for opening and closing the store, supervising associates, maintaining a safe, clean, and well merchandised environment, executing merchandising, loss prevention, and front end operations.

• Ensuring a safe and secure shopping environment by maintaining awareness, correcting unsafe conditions, securing building entrance/exit, EAS devices, cash office, carrier pick-ups, register area, removing clutter, customer safety, and testing fire alarms.
• Treating all customers, associates, and other leaders with respect and demonstrating courtesy, friendliness, and professionalism at all times.
• Representing and supporting the company brand, maintaining a professional appearance, and ensuring all associates adhere to the company dress code and maintain cleanliness, merchandising, and daily trash removal.
• Executing merchandising standards: recovering, sizing, and markdowning merchandise, receiving merchandise, processing, managing stockrooms, placing merchandise on the sales floor, managing back‑stock, preventing loss, complying with presentation guidelines, and performing floor moves, signing, rewraps.
• Leading loss prevention awareness and store loss prevention functions, maintaining presence, cash and credit security, PVM system, and code package inspections.
• Supervising front end operations: training cash registers, shortage control, break schedule, equipment, supplies, go‑backs, scanning and bagging, salability, aisle tables, and specialty racks.
• Maintaining fitting rooms: cleanliness, garment tag audit, and go‑back compliance.
• Completing administrative duties: cash pulls, bank deposits, front end control policies, payroll administration, scheduling compliance, Sunday payroll transmission, payroll reporting, and other duties.

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point‑of‑sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Ability to use all store equipment, including PDTs, registers, and PC; spend up to 100% of working time standing, walking, and moving around the store; regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop; occasionally push, pull, and lift more than 25 lbs.; use janitorial equipment, rolling racks, ladders, and other supplies. Associates who work stockroom shifts must regularly push, pull, and lift more than 20 lbs.

Base pay $18.00 – $18.50 per hour.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex, veteran status, military status, marital or registered domestic partnership status, medical condition, genetic information, gender, gender identity, gender expression, sexual orientation, and any other category protected by federal, state or local laws.