Cocktail Server-Chevys

Cocktail Server - Chevys

Join the XRG Team:
Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We set our standards high to deliver not just meals but unforgettable experiences. If you’re one of those individuals, we invite you to join our XRG Team.

Pay Rate: $16.90 per hour plus tips opportunity

This role is part-time.

The Cocktail Server is responsible for welcoming guests, accurately taking all food and beverage orders, and ensuring they are delivered in a timely manner to the guests' satisfaction.

• Competitive pay
• Flexibility: flexible hours
• Career Growth Opportunities
• Unique Culture and team member dining discounts
• Employee Referral Program
• Financial Well-Being: credit union benefits
• Partner Perks: discounted rates on theme parks, travel, apparel, sports tickets, etc.
• Sick Time (in eligible states)
• Health Insurance for full-time team members

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all food and drinks are served immediately and according to specifications
• Ensure that all the necessary stock is being replenished during the shift
• Move furniture as directed by management
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS terminal functions; process guest payments by cash, credit card, venue comps, and all other tender types
• Collect required signatures from guest and promptly close guest checks
• Ensure accurate accounting of all monies and independent banking procedures
• Sign all cash out slips legibly
• Ensure complete and proper check out procedures
• Clean all spills immediately and place all trash in proper receptacles
• Inform management of any complaint, comments, or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Assists and/or completes additional tasks as assigned

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state required work cards
• Minimum of two (2) years related experience
• Experience with POS systems
• Familiarity with beer and spirits
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public

Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors. Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon guest volume. Fast paced, high volume, full service restaurant. Work varied shifts to include days, nights, weekends, and holidays.

• Ability to walk long periods of time
• Ability to stand for long periods of time
• Ability to use hands to handle, control, or feel objects, tools, or controls
• Ability to repeat the same movements for long periods of time
• Ability to understand the speech of another person
  
  Ability to speak clearly so listeners can understand
• Ability to push and lift up to 50 lbs
• Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl

This job description is a summary of duties, which you as a Cocktail Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.