Technical Program Manager

SUCCESSFUL CANDIDATES MUST BE WILLING TO WORK ON A HYBRID SCHEDULE IN ELK GROVE, CA. RELOCATION MAY BE FUNDED FOR THE SELECTED CANDIDATE, IF NEEDED.

ALLDATA, an Auto Zone® company, located in the Greater Sacramento area. ALLDATA® is a leading provider of OEM automotive repair information and software solutions, serving professional repair and collision shops across North America, Europe, Canada, and Mexico.

The Technical Program Manager (TPM) will play a pivotal role in elevating our technology organization by driving structured demand and capacity planning, leading cross-functional initiatives, and supporting the development of a global SaaS platform. This role operates at the intersection of strategy, execution, and technical leadership, requiring a TPM who thrives in fast-paced environments, brings strong operational rigor, and has a proven ability to contribute to the transformation and maturation of technical teams while delivering complex, large-scale programs.

• Assess and elevate engineering delivery processes and governance frameworks
• Implement scalable program management practices across multiple product teams
• Establish standardized intake, prioritization, and execution models
• Leverage modern Agile/Lean methodologies where appropriate
• Partner with Engineering leadership to improve delivery predictability, transparency, and operational maturity

• Lead enterprise-wide demand intake and capacity assessment processes
• Develop and maintain capacity planning frameworks aligned with business priorities and strategic objectives
• Create visibility into engineering utilization, trade-offs, and roadmap feasibility
• Establish reporting dashboards and KPIs to measure throughput, delivery health, and resource allocation

• Serve as a key program lead for the delivery of the company’s global SaaS platform initiative
• Drive cross-functional alignment across Product, Engineering, Architecture, Security, Compliance, and Operations
• Define program structure, milestones, and governance
• Identify and mitigate technical and operational risks
• Ensure alignment with scalability, multi-tenant architecture, compliance, and global deployment requirements

• Act as a trusted partner to senior technology and business leaders.
• Create clear, concise communication for executive team, stakeholders and other business leaders, highlighting status, risks, and decision points.
• Facilitate alignment across teams.
• Operate at a senior strategic level while working as a hands-on Technical Program Manager
• Bring effective structure without creating bureaucracy
• Effectively influence teams and leaders and consistently maintain trust
• Drive alignment across competing priorities
• Translate complex technical initiatives into clear executive-level narratives
• Deliver measurable improvements in planning accuracy, predictability, and execution
• Drive accountability while fostering a collaborative culture
• Increased delivery predictability and transparency
• Clear delivery plan and reduced initiative overload
• Mature program governance across the organization
• 8+ years of experience in Technical Program Management, Engineering Program Management, or related leadership roles
• Proven experience in multi-product SaaS environments
• Demonstrated success in demand management, capacity planning, and/or portfolio/program governance
• Experience leading large, cross-functional, technically complex programs
• Strong understanding of Agile methodologies, capacity planning, and demand management frameworks
• Deep understanding with SaaS architecture, cloud platforms (AWS, Azure, or GCP), and multi-tenant systems
• Excellent communication skills, with the ability to engage effectively at the executive level
• Exceptional stakeholder management and executive communication skills
• Project Management Professional (PMP) certification is required