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Help Desk Analyst
Job in
Elk Grove, Sacramento County, California, 95759, USA
Listed on 2026-01-17
Listing for:
Red Oak Technologies
Full Time
position Listed on 2026-01-17
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
“
NOTE:
If selected for this position, you are required to perform ALL work onsite, based on the client’s specified work schedule.
Located onsite in Elk Grove, CA
MacOS troubleshooting experience REQUIRED.
Description:
- Technical Support, 2+ years, Is Required
- Written Communication, 2-5 years, Is Required
- Mac OS X, 2-5 years, Is Required
- Time Management, 2-5 years, Is Required
- Communication Skill, 2-5 years, Is Required
- Problem Solving, 2-5 years, Is Required
- iOS 2-5 years, Is Required
** Candidates must be able to work onsite at client, 5 days a week**
- CompTIA A+ certification
- Knowledge of ITIL standard methodologies such as the difference between Incident, Problem, and Change
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