Air Export Agent

Role & Responsibilities

• Document exports by preparing bills of lading, export declarations, certificates of origin and related documents.
• Maintain quality results by following export standards, procedures and regulations.
• Merge carriers’ flight schedules into customers’ product delivery activities.
• Generate freight transfer and support with appropriate documentation.
• Originate documentation with shippers’ Letter of Instruction (SLI) and/or Letter of Credit for accuracy of a) shipper/consignee marks and numbers; b) calculations of weight, volume, dimensions, inland cartage and freight charges/goods description/clauses and delivery terms, and check Third Party documents for correctness.
• Communicate closely with customers and carriers on status of shipment.
• Work closely with field sales staff in order to respond promptly to customers’ needs.
• Supply sufficient documentation that will accurately verify all airline/trucking invoices before payment approval.
• Effectively apply up-to-date records on tariff/contract rates provided by available carriers – airlines, oceanic, inland/interstate trucking, etc.
• Work closely with warehouse personnel in performing combined duties.
• Suggest and implement corrective action in case of issues that may arise.
• Keep current with Hazardous Material license/certification.
• Perform other duties that may be assigned by the Department Manager.

• Some college or AA degree from an accredited college.
• One to two years’ experience in Air Export processes and procedures.
• Knowledge of carrier contracts and tariffs and federal and state government carrier
• Knowledge of export licenses and Carnet procedures.
• Attention to detail, deadline-oriented, dependable, persistence, time management, independent, documentation skills, scheduling and reporting skills.
• Proven ability to communicate effectively with clients and vendors.
• Proven ability to suggest and implement corrective actions in case of issues that may arise.
• Strong business acumen with a keen aptitude to quickly assimilate new information.
• Excellent organization, analytical, written, and oral communications skills.
• Strong time management skills and the ability to multi-task and prioritize in a fast-paced environment, while exercising sound judgement.
• Ability to think creatively and strategically to solve complex problems.
• Must be a confident self-starter who can develop effective business relationships, both internally and externally.
• Candidates must be self-motivated, customer service oriented, and eager to ensure the success of the team.
• Ability to function independently, with minimal supervision, and thrive within a fast-paced and sometimes ambiguous environment.
• Excellent computer knowledge, advanced Microsoft Office proficiency.