Inside Sales Specialist - Elk Grove, Illinois

About the job Inside Sales Specialist - Elk Grove, Illinois#12192

Job Category:
Sales/Marketing

Industry: Manufacturer

Job Preference:
Full-Time

Language:
English (Business Level), Japanese (Business Level)

Hours of work:
Monday through Friday, typically 8:30 am to 5:30 p.m.

Report to:
Inside Sales Specialist Team Lead

• Prioritize customer engagement to provide timely communication and support.
• Accurately enter orders into the business operating system.
• Send order acknowledgements to customers.
• Send shipment instructions to warehouses.
• Review order fulfillment status.
• Check product availability and supply.
• Provide tracking information to customers.
• Forecast import and domestic production for customer orders.
• Answer phone calls and emails.
• Assist with preparation of sample shipments.
• Accurately use and report on the inventory management system.

• Organizational
  
  Skills:
  
  Ability to maintain accurate inventory tracking and organization.
• Problem Solving
  
  Skills:
  
  Ability to identify and correct errors and modify processes as needed.
• Technology
  
  Competency:
  
  Ability to understand and properly track inventory using handheld scanners and PC, as well as create labels and shipping documents.
• Attention to Detail:
  Ability to accurately record transactions in the ERP system.
• Quality Awareness:
  Understand the level of quality required by the automotive industry and perform accordingly.
• Sense of Responsibility:
  Understands the importance of maintaining and accurately reporting inventory movement to accomplish company objectives.
• Teamwork:
  Ability to work with other employees, vendors, and Inside Sales to establish healthy positive work relationships.

• Bachelors degree or equivalent.
• Experience in supply chain or purchasing management (5–10 years).
• Knowledge and experience in working with MS Office (Excel, Word, Outlook, etc.).
• Detail oriented.
• Excellent oral and written communication skills.
• Good teamwork with external and internal members.

This is a full-time, non-exempt position that can be based out of either the sales office or manufacturing plant.