Grocery Clerk

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get what they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products ordered.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain knowledge of products sold within the department and respond to questions and make suggestions.
• Create a welcoming environment for customers by answering questions about products.
• Reinforce safety programs and identify unsafe conditions, notifying management.
• Practice preventive maintenance by inspecting equipment and reporting repairs.
• Notify management of customer or employee accidents.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Knowledge of basic math (counting, addition, subtraction)

• Customer Service skills
• Retail experience

From a small Cincinnati grocery store over a century ago, we’ve grown into the nation’s largest grocer with nearly 2,800 stores in 35 states. We pride ourselves on bringing diverse teams together with a passion for food and people, with one purpose:
To Feed the Human Spirit. We innovate to create amazing experiences for our customers, communities, and each other, with food at the center. We value people and strive to provide resources for your success at work and in life. Whether seeking part-time work or a new career, apply today to join our Kroger family!

The Kroger Family offers comprehensive benefits supporting your well-being, including healthcare, flexible scheduling, counseling, discounts, tuition reimbursement, and growth opportunities. For more details, visit our Benefits Page.