North Face: Sales Associate - Mills at Jersey Gardens

The North Face:
Sales Associate - The Mills at Jersey Gardens

(Job Number: R-)

The North Face:
Sales Associate - The Mills at Jersey Gardens

Retail Management & In‑store

Elizabeth

The North Face® was founded in 1966 with the goal of preparing outdoor athletes for the rigors of their next adventure. Today we are the world’s leading outdoor brand, creating athlete‑tested, expedition‑proven products that help people explore and test the limits of human potential. We protect our outdoor playgrounds and minimize our impact on the planet through programs that encourage sustainability.

The North Face® products are available at premium and specialty retail sporting goods stores worldwide.

As a Sales Associate you will be the face of the brand to our retail customers and will be responsible for creating a best‑in‑class customer experience in the store. You will actively engage with a diverse and often large group of people, using your product, brand, activity, and community knowledge to ensure each customer has a memorable positive experience. You will serve as part of a team, ensuring that customer engagement is the top priority while also assisting in the daily visual and operational maintenance of the store.

Responsibilities:

• Provide a high level of personalized customer engagement.
• Serve as a one‑stop resource for customers, providing relevant product, community, and activity‑based knowledge and recommendations.
• Demonstrate a willingness to learn and share relevant activity, community, and product knowledge to create a memorable and valuable experience for the customer.
• Achieve sales and productivity goals by utilizing all available resources to meet customers’ needs.
• Assist in the execution and maintenance of visual directives and standards, including but not limited to merchandise presentation, housekeeping, and product replenishment.
• Assume cashier duties as needed.
• Assist in the execution of all loss prevention initiatives.
• Assist in the overall visual and operational maintenance of the store.

Required:

• Ability to genuinely and comfortably engage with a diverse group of customers.
• Customer service experience.
• Ability to collaborate, work as a team, and be adaptable in the workplace.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Excellent written and verbal communication skills.
• Knowledge, experience, and/or willingness to learn about the products, activities, and community relevant to the store’s customer base.
• Attention to detail.
• Proficient computer skills including word processing, spreadsheets, and software programs.

Preferred:

• High School Diploma or GED.

Physical:

• Operate office equipment and technology.
• Standing required for entire work shift.
• Bend, lift, open, and move product up to 50 pounds as needed.
• Use ladders for visual merchandising, light adjustments, and window banner placement.

As a purpose‑led, performance‑driven company, we strive to foster a culture of belonging based on respect, connection, openness, and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.

We’re in the business of unleashing human potential, driven by the ideas, energy, and commitment of our people. That’s why we offer a comprehensive benefits package that encourages mental, physical, and financial well‑being for all VF associates. When it comes to benefits, we’re the total package. Go to and click “Looking to Join VF?” to learn more.

$16.49 – $24.00 USD per hour

At VF, we value a diverse, inclusive workforce and provide equal employment opportunity for all applicants and employees. All qualified applicants for employment will be considered without regard to an individual’s race, color, sex, gender identity, gender expression, religion, age, national origin, citizenship, physical or mental disability, medical condition, family care status, marital status, domestic partner status, sexual orientation, genetic information, military or veteran status, or any other basis protected by federal, state, or local laws.

If you require accommodations during the application process, please contact us at . VF will provide reasonable accommodations for qualified individuals to the extent required by applicable law. Pursuant to all applicable local Fair Chance Ordinance requirements, including but not limited to the San Francisco Fair Chance Ordinance, VF will consider for employment qualified applicants with arrest and conviction records.