Barista, Coach Coffee Shops , Part-Time - Elizabeth, NJ

Barista, Coach Coffee Shops , Part-Time

Coach

Elizabeth, NJ, US

Job Title:

Barista (Part-Time, 4-22 Hours)

This position is paid an hourly rate + tips

To deliver exceptional guest experience and actively contribute to the store’s sales performance by driving sales and representing the Coach brand with professionalism and enthusiasm.

• Guest Engagement:
  Greet and assist guests with warmth and authenticity that makes them feel welcomed and look for cues on how we may make their experience fun and memorable.
• Product Knowledge:
  Maintain deep knowledge of menu, merchandise, and Coach brand heritage to seize opportunities to share the craft & quality in all of our products.
• Selling
  
  Skills:
  
  Meet individual and store sales goals by sharing our different beverages, food, and merchandise options. Identify opportunities to enhance guest experience through customization (e.g., alternative milks, extra shots, larger sizes) and ensuring their awareness of limited availability items.
• Visual Standards:
  Support floor sets, replenishment, and visual merchandising standards.
• Operational Excellence:
  Maintain a clean, organized and stocked workplace, ensuring proper sanitation and food safety standards are always followed. Operate espresso machines, grinders, and ovens to prepare and serve handcrafted beverages following recipe standards and customer preferences.
• Team
  
  Collaboration:
  
  Work closely with team members to solve problems and ensure seamless guest experience. Support team goals by sharing selling strategies and celebrating wins together.

• Strong communication and customer service skills
• Basic math skills for handling transactions and managing cash
• Available to work flexible hours/shifts that may include early mornings, evenings, weekends and holidays

• Ability to work in a fast paced environment
• Ability to stand for extended periods
• Can lift and carry items up to 25 lbs
• Proven organizational skills
• Proven ability to work with food & beverage operating systems
• Strong interpersonal skills
• Work as part of a team and build relationships

• Courage:
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity:
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
• Customer Focus:
  Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity:
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results:
  Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy:
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high‑tension situations comfortably.
• Learning on the Fly:
  Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

• Strategic Agility:
  Sees ahead…