Cashier II

Overview

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in.

Coach is part of the Tapestry portfolio—a global house of brands committed to stretching what’s possible. A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

• CASH WRAP – Greeting the customer with a smile, offering your name, interacting genuinely, reading cues, capturing emails/phone where permitted, maintaining POS accuracy, organizing the cash wrap, suggesting add‑ons and selling gift cards, complying with Coach policy, thanking the customer and creating a lasting impression.
• STOCKROOM / WAREHOUSE – Receiving shipment and transfers, notifying Store Management of new product, scanning cartons, verifying store information, communicating discrepancies, processing shipment/transfers to Coach standards, organizing and cleaning the stock room daily (including offsite remote warehouse), shifting/organizing product in the stockroom, managing stock levels/product ownership, preparing cycle counts, participating in store physical inventory counts, maintaining loss prevention standards.
• SALES FLOOR – Analyzing the sales floor for replenishment needs, replenishing the sales floor or assigned zone, reacting to sell‑through, executing visual merchandising needs, supporting sales floor activities, effectively communicating price points, features, color, and stock availability to multiple customers, responding confidently to customer requests, partnering with sales team or Store Management when needed, upholding housekeeping standards.

• Drive For Results – Consistently one of the top performers, bottom‑line oriented, pushes self and others for results.
• Customer Focus – Dedicated to meeting expectations of internal and external customers, uses customer information for improvements, establishes effective relationships and gains trust.
• Creativity – Generates new and unique ideas, original and value‑added in brainstorming, connects previously unrelated notions.
• Interpersonal Savvy – Relates well to all kinds of people, builds rapport, uses diplomacy and tact, can diffuse high‑tension situations comfortably.
• Learning on the Fly – Learns quickly when facing new problems, relentless and versatile learner, enjoys the challenge of unfamiliar tasks, quickly grasps underlying structure.
• Perseverance – Pursues everything with energy, drive, and a need to finish, seldom gives up before finishing, especially in face of resistance or setbacks.
• Dealing with Ambiguity – Can effectively cope with change, shifts gears comfortably, acts without total picture, handles risk and uncertainty.

1–3 years of previous retail experience (cashier/stock experience, sales, etc.), preferably in a luxury retail service environment. Current knowledge of fashion trends and competition in the marketplace. High school diploma or equivalent; college degree preferred. Knowledge of cash register systems, basic computer skills (iPad/laptop, Mobile POS, Internet), walkie talkie, reading price and product release sheets. Ability to execute at a fast pace, communicate effectively with customers and team, maneuver the sales floor, sales shelves, and stock room;

climbing, bending, kneeling required. Ability to lift and carry up to 25 pounds frequently and up to 50 pounds to process product shipment/transfers. Flexible schedule including nights, weekends, holidays, and high retail traffic and sales days.

Health benefits (medical, dental, vision), life insurance and disability insurance. 401(k) savings plan and paid time off for wellness needs and vacations. Discounts on certain products and incentive compensation.

Base pay range $15.13 to $16.50 Hourly. Tapestry will comply with minimum wage requirements and other applicable pay laws.

Tapestry, Inc. is an equal opportunity and affirmative action employer. All employment decisions are based on qualifications as they relate to the position. These decisions are made without regard to age, sex, sexual orientation, gender identity, race, color, creed, religion, ethnicity, national origin, citizenship, disability, marital status, military status, pregnancy, or any other legally recognized protected basis prohibited by applicable law.

Tapestry, Inc. will provide reasonable accommodation. Contact Tapestry People Services at or e for accommodation.

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