Bed Board Controller, Emergency Dept Access Service

Job Title: Bed Board Controller

Location: 235 Williamson Street, Elizabeth, NJ 07202

Department: Emergency Dept Access Service

Req #:

Status: Full-Time

Shift: Night (7:00pm-8:00am)

Pay Range: $21.23 - $26.60 per hour

Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

Bed Board Controller position is responsible for managing bed assignments and ensuring proper patient placement. The candidate will work closely with all floors throughout the hospital to ensure patient flow. Candidate will be responsible to manage all bed assignments, admissions and registration including direct admissions, newborn baby registrations, dialysis patients and NPC admissions. The employee will maintain accurate documentation and record all information.

• High School diploma or equivalent
• 2-3 years experience in a hospital patient registration setting
• 1-3 years in a census management, assigning beds
• Well-developed interpersonal skills with the ability to understand and communicate with persons of varying acuities
• Must be able to work with the public and maintain poise under difficult situations
• Knowledge of medical technology
• Supervisory skills a plus
• Good typing and computer skills

• Bilingual Spanish preferred

• Shift: 7:00pm-8:00am
• Monday-Friday with every other weekends/holidays
• Full Time/Night

• Performs supervisory duties in the absence of the manager including the coordination of staffing for appropriate coverage
• Orients/trains the staff and new hires in the absence of the trainer making sure policies are adhered to
• Troubleshoots problems and urgent issues for the staff
• Maintains daily work schedule for the department to ensure minimum staffing requirements for adequate coverage
• Serves as a resource for the department in the Manager's absence Communicates any PC/Printer problems and issues to the Systems Coordinator
• Informs the Manager of any situations in which he/she has been involved
• Assumes weekend on-call responsibilities on a rotating basis addressing staffing issues and/or any problems unresolved by the staff
• Interviews/registers patients and/or customers assuring accuracy of information and verifying any previous encounters in the system.
• Registers the patients into the computer to create an encounter with a patient account number and enter information onto a daily admission sheet for daily and monthly statistics
• Makes copies of all insurance cards (front and back) upon registration and distributes them to assigned departments
• Keeps abreast of Medical Assistance Programs in order to present, explain, and discuss such programs to determine patient eligibility qualifications
• Evaluates, supports, and monitors patients in the application process for Federal/ State/ County financial assistance programs
• Explains all forms to patients before obtaining necessary signatures (i.e. provides Advance Directive information for all Inpatient Services) and provides patients with Trinitas Hospital forms and booklets
• Inputs/updates all Advance Directive information appropriately into the system, ensuring that all fields are answered and Advance Directive is channeled through all the proper areas
• Maintains daily records to access financial resources to properly code/update accounts
• Puts together patient charts and account folders for all scheduled procedures and admissions
• Obtains all co-payments and deductibles not yet met and collects deposits as appropriate
• Checks all previous transitions on a daily basis for accuracy and, if necessary, makes corrections
• Verifies benefits, obtains pre-certification, pre-authorization, referral and second opinions for all services where applicable
• Coordinates/communicates with Central Scheduling when changes or additions to any schedules have to be made
• Completes OB/GYN questionnaire and takes temperature on all patients according to hospital policy/procedures to determine appropriate unit assignment
• Coordinates/communicates with Central Scheduling when changes or adds to any schedules has to be made
• Escorts patients to their destination in the absence of a volunteer or transport
• Adheres to the policy concerning Codes and actions and responds accordingly
• Notifies the Director, Nursing Supervisor or Administrator on call of any VIP admissions, concerns, or conflicts that may arise during the shift
• Notifies the Systems Coordinator of any computer issues so that he/she may properly channel any problems (documents information and follows procedure)
• Provides all patients/customers with interpreters' services when appropriate
• Follows downtime procedures when the computer system is down or on standby and notifies the Systems Coordinator
• Answers the telephone within three rings and responds to requests in a timely manner;…