Medical Asst Cert Reg

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Regular

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Why You’ll Love Working with St. Elizabeth Healthcare

zabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork.

Our associates are the heart of everything we do.

Benefits That Support You

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

The Certified Medical Assistant provides clinical support to the physician and mid-level providers. The Medical Assistant provides instructions to patients as directed by the providers. The Medical Assistant is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations and ensures completion of all duties vital to business operations. The Medical Assistant is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office.

In addition, provide customer-focused service and provide support to patient flow in a unit or department to include:

• Patient registration
• Patient scheduling
• Patient billing
• Pre-certification (collect insurance information; receipt of co-pays or bill payments)
• Medical records retrieval, release, or collection
• Data entry

Responsible for routine problem resolution, assistance with patient flow coordination, and initiation of follow-up with appropriate staff as needed.

Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Medical Assistant:

• Prepares patient for exam and acquires vital signs, weight, general history, and current medication list when required.
• Provides patient care and clinical support to provider during exam, including acupuncture needle removal, application of stimulator, needle count, venipuncture, injections, and EKGs.
• Documents all clinical findings and patient response to interventions, i.e., history, medications, vital signs, weight, and testing results.
• Collects and provides to the provider the completed Laboratory/test findings Intake Form, and physician referral information, Diagnostic Imaging, or Cardiopulmonary test results as they are available.
• Provides instruction to patients under the direction of the provider.

Provide courteous, respectful, and helpful service to patients, visitors, staff, and physicians seeking information and/or treatment: office, phone, email communications. Responsible for the patient registration process (check in and check out) for a unit or department. Assist patients with forms obtaining all necessary insurance information and signatures as needed. Obtain pre-certification and/consent for services and billing. Monitor and follow-up on additional pre-authorizations for on-going patient services needed.

May collect co-pay/co-insurance/deductible based on insurance plan(s). Specifically, answering phones, assisting patients with questions and problems, and accepting/relaying messages. Ensures compliance with federal, state, and local laws and regulations pertaining to patient privacy and confidentiality, i.e., HIPAA laws.

Resolve routine patient problems and complaints on a timely basis. Handles conflict with customers constructively and appropriately. Initiate further follow-up with appropriate staff member(s).

Schedule surgical/non-surgical procedures, tests, therapy, referrals, appointments, and services ensuring accuracy of data entered into scheduling system in a timely manner.…