University Program Specialist

Posting Summary

Position Number
-001

Classification Title University Program Specialist

Competency Level Journey

Working Title University Program Specialist

Division Division Operations

Department/Unit Department/Unit Design and Construction

Section Section Design and Construction

Primary Purpose of Organizational Unit The primary purpose of Design and Construction is responsible for development of the real property of the University to support the mission of teaching, research, and public service. All the traditional services of urban planners, architects, engineers, and other environmental design disciplines are procured and managed by this department. Key responsibilities include the design and construction of new buildings, renovations of existing facilities, management and implementation of the Universitys utility infrastructure master plan and management of the Universitys repair and renovation program.

Description of Work The primary purpose of the position is to provide support for the capital assets of the university. The position will also serve as the primary capital project coordinator for the office of Design and Construction.

Professional Knowledge - Knowledge of program policies, procedures, technology, best practices and their theoretical bases. Ability to interpret and apply a variety of interrelated policies, procedures, and programs for clients and to address clients non-routine issues. Knowledge of new theories, trends, laws or precedents demonstrated by recommending and implementing improvements or necessary changes to policies, procedures and/or program(s).

Program/Project Administration Ability to administer and/or manage a program with established guidelines and standards in its entirety or to administer several components of a multi-faceted program. Ability to ensure program/project accountability. Ability to define scope, goals, tasks, deliverables, timelines, tools, and resources. Ability to assess the needs of the work unit or project. Ability to determine any gaps, and recommend changes in procedures, workflow and work assignments to improve efficiency and effectiveness in performance of individuals and the work unit as a whole.

Ability to develop, manage, and monitor program/project databases, schedules and reports. This includes having primary responsibility for project management tools and programs (i.e. interscope). Ability to ensure accuracy of data and compliance with program standards. Ability to perform professional program administrative duties, including technical decisions. Ability to prepare capital asset related reports as required.

Consultation Ability to advise and collaborate with clients, program participants, and others to resolve difficult issues in assigned program area(s). Ability to identify trends. Ability to recognize the impact of policies, procedures, and laws. Ability to apply knowledge and understanding of program culture, issues, and work relationships to address situations. Ability to share knowledge and critical thinking process. Ability to promote the use of best practices to achieve mutually agreeable outcomes in the resolution of issues.

Ability to determine and document a course of action to address complex, ambiguous or unique operational and/or programmatic issues in assigned area(s).

Information Analysis and Decision Making Ability to analyze business operations and/or financial statements for overall program administration. Ability to develop initiatives to meet program/project needs and objectives. Ability to assess and resolve unprecedented problems that require research and review of policy and procedures for the program or assigned components. Ability to resolve problems or compliance issues, based on delegated authority.

Communication and Marketing Ability to maintain and enhance professional relationships to increase credibility for building support and reaching consensus when explaining and interpreting program policies and procedures within assigned area(s). Ability to convey sensitive information or decisions to clients. Ability to work toward mutual resolutions that are in the best interests of the organization and across organizational lines. Ability to promote and market assigned area(s) and persuade clients of the needs and beneficial outcomes of the program.

Ability to plan and implement marketing strategies and functions. Ability to apply creativity to development of strategies and functions. Ability to take a lead in presentation of products and cultivation of donors. Ability to develop and conduct multiple training programs to meet organizational training needs. Ability to prepare teaching plans, and materials. Ability to identify objectives and provide instructions in a variety of training disciplines which include and encompass all levels of work.

Bachelors degree and one year of experience related to the area of assignment; or…