Administrative Support Specialist

Posting Information

• Position Number: -367
• Classification
  
  Title:
  
  Administrative Support Specialist
• Competency Level: Journey
• Working Title: Administrative Support Specialist
• Division: Academic Affairs
• Department/Unit: Enrollment Management
• Section: Admissions (section)

The Enrollment Management unit is responsible for attracting, admitting, and enrolling eligible students, in accordance with university policies. The unit facilitates the development, implementation and monitoring of academic policies, practices and procedures to meet goals related to student progression, performance, and graduation. The unit administers state, federal and institutional financial aid and scholarship programs and collaborates with other campus units in coordinating student transition initiatives that lead to positive adjustment, academic success and persistence to degree completion.

The primary purpose of the position is to coordinates all electronic admissions data for all Freshman, Transfer, Readmit, Second Degree and Non-Traditional applications. This data can include application forms, application fees, high school transcripts, test scores (SAT, ACT, TOEFL, AP, CLEP, etc.) college transcripts, and military transcripts (DANTES, DD214, etc.) for use in rendering admissions.

Knowledge-Program – Demonstrates in-depth knowledge of the area of specialization, the program, process, and/or organizational operation. May be the content/process resource.

• Information/Records Administration: Coordinates varied records processing activities requiring the application and some interpretation of agency procedures, policies, laws, and regulations. Reviews information for completeness and accuracy using multiple guidelines.
• Office Technology: Selects, understands and fully applies a variety of features in software programs, databases, information systems, and specialized equipment.
• Problem Solving: Recognizes, defines and resolves non-standard problems using operating procedures, practices and established precedents. Resolves recurring issues and problems as well as some unique situations. Anticipates problems and develops recommendations for management resolution.
• Communication – Verbal: Presents ideas in a clear, concise, organized manner. Explains and interprets programs, policies and procedures to meet the specific needs of staff and clients. Advises program staff/clients in all matters related to program operations.
• Communication – Written: Composes and organizes ideas logically, works in multiple formats such as letters, memos, reports or presentations, and can change/adjust style to meet the needs of the program and audience. Reviews sensitive materials and edits content constructively.

Graduation from high school and one year of office experience; or an equivalent combination of education and experience.

• Class Salary Range: $34,602-$58,870
• Position Recruitment Range: $34,602-$55,000
• Position Category: Staff
• Position Status: Permanent Full Time
• FLSA: Non Exempt
• Work Hours: 8:00 a.m.
  
  - 5:00 p.m.
• Work Schedule: Monday - Friday

• Posting Number: SHRA
  00266P
• Job Open Date: 01/23/2026
• Job Close Date: 01/31/2026
• Open Until Filled: No

• Special Instructions to Applicant: Please ensure your full range of knowledge, skills, abilities, experience, and education are listed on your application. Do not write "see resume" on your application when completing the job duties section. If you answer the supplemental questions at the end of the application, ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers.
• SHRA OSHR Statement: This position is Subject to the State Human Resources Act.
• Alternate Selection: If there are no applicants in the pool who meet the competency level required for the position, management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Elizabeth City State University is an…