Field Sales Account Representative

W.W. Grainger, Inc., is a leading broad line distributor with operations primarily in North America, Japan and the United Kingdom. At Grainger, We Keep the World Working® by serving more than 4.5 million customers worldwide with products and solutions delivered through innovative technology and deep customer relationships.

Compensation

The anticipated base pay compensation range for this position is $54,200.00 to $81,400.00.

Rewards and Benefits

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment.
• 18 paid time off (PTO) days annually for full-time employees and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents up to 4 weeks paid leave for non-birth parents.

Field Account Representative (FAR) is a business-to-business outside sales role, reporting to a Field Sales Manager. This position manages an average of 85 existing medium‑sized customers, representing an annual portfolio value of approximately $2 million.

• Create a territory plan that assesses and prioritizes customer needs while achieving or exceeding performance targets aligned with sales strategies.
• Build and execute account plans focused on growing all customers through building relationships, increasing the number of contacts, and demonstrating the features and benefits of products and services effectively.
• Leverage technology, internal and external resources to plan for and deliver relevant, timely and valuable customer meetings that build trust and grow sales.
• Maintain an active robust pipeline, leverage opportunities to negotiate and drive sales that balance customer satisfaction with profitability.
• Utilize the CRM system to prioritize leads, manage opportunities, and document account interactions to track progress and ensure timely follow‑ups and deal closures.
• Expand customer contacts to strengthen relationships and uncover additional business opportunities.
• Utilize various communication channels to proactively increase sales, maximize customer purchasing, and provide real‑time solutions to customer needs.

• High School Diploma/GED.
• Associate’s Degree or Bachelor's Degree, or equivalent experience (preferred).
• 1+ years of sales experience.
• Ability to travel and have occasional overnight stays (dependent on territory).
• Respond effectively to customer needs, ensuring high levels of satisfaction and service quality.
• Influence outcomes and gain support through logical reasoning, clear communication, and relationship‑building.
• Manage tasks and priorities effectively through structured planning and execution.
• Convey information clearly and professionally in both written and verbal formats.
• Consistently initiate and complete assignments independently, with persistence and timely follow‑through.
• A valid driver's license.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status, or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process. Please advise us so that we can provide appropriate assistance.