Thrift Store Clerk

** Who We Are
** For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship.

As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
** Mission Statement
** The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
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* Job Description:

**** Position Purpose summary:
** The Thrift Store Clerk provides service to customers, sorts incoming product and assists in the ongoing retail operations of The Salvation Army Port Elgin Thrift Store.
** Accountabilities:
**** Operations
* ** Protect the integrity of all donated items.
* Responsible for accurate completion of all customer transactions including cash and debit sales.
* Process raw materials by loading/unloading, sorting, packing, pricing, and storing donations.
* lnteract with customers/donors in a positive, friendly, and courteous manner.
* Contribute to meeting store budgets by maintaining customer service standards.
* Possess knowledge of stock in order to respond to customer enquiries by phone/in person.
* Assist with store layout plans to attract customers, which include window displays and    merchandise displays; ensure attractiveness of the store through "Tidy Maintenance".
* Replenish inventory levels based on supervisor's directions.
* Provide customer service and greeting customers.
* Unload donations and place stock in appropriate warehouse location.
* Contribute to the control of inventory by retrieving, sorting, hanging, and pricing as directed.
* Removal of inventory from sales floor as directed.
* Abide by store policy and procedures.
* Work with volunteers as assigned.
** Communications
* ** Inform your supervisor of all customer complaints, comments and concerns regarding customer service, prices, merchandise, etc.
** Health & Safety
*** Contribute to the safety of staff and customers (e.g. snow removal, clear fire exits, cleans spillage; no obstacles inside/outside the store).
* Maintain an attractive organized appearance of the store, tidy up and restock shelves, clean, sweep, dust and mop as necessary; on a rotational basis clean the lunchroom, washroom and other common areas.
* Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Perform other related duties as assigned.
** Critical Relationship Management:**
* ** Internal relationships:**  + Corps Officer, supervisor, volunteers, staff
* ** External relationships:**  + Community
** MANAGERIAL/Technical Leadership RESPONSIBILITY**:
* This position reports directly to the Thrift Store Manager or designate.
* As directed by the Thrift Store Manager or designate the incumbent directly supervises employees and volunteers.
** FINANCIAL AND MATERIALS MANAGEMENT:
*** Responsible for accurate completion of customer transactions including handling cash and debit sales.
* Contribute to store budgets by maintaining customer service standards.
* Assist with the materials management of donations/product flow in the thrift store.
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* Working Conditions:

*** This is a permanent, part-time position based upon 28 hours per week.
* Shifts will include Saturdays and the occasional weekday, as per operational requirement.
* The work schedule is determined in consultation with your manager and may vary according to requirements of responsibility.
* Flexibility in scheduling is required.
* Ability to stand for long periods with frequent twisting, bending, crouching and reaching is required.
* Ability to lift/move up to 40 pounds on a regular basis.
** Normal Hours of Work:
** as per operational requirements, generally regular business hours are…