Clinic Resource Consultant

What you’ll do

• Ensure each shelter animal is scheduled appropriately for vaccines, exams, and surgeries.
• Schedule and assist clients at their low-cost veterinary care appointments.
• Use resourcefulness and initiative to address clients’ needs, answer medical questions, review post-visit care instructions, etc.
• Train in multiple computer programs to provide superior service and process clients’ payments.
• Warmly greet visitors and maintain a welcoming environment.

• A lively environment with domestic animals of all sizes and personalities.
• To follow safety protocols due to animal exposure and working in a medical setting.
• To learn all about veterinary medicine and how to keep animals up to date on vaccinations and procedures.
• Witnessing joyous moments as you make a difference for families and their pets!

• Immediate accrual of Paid Time Off hours.
• Saving for retirement with our 401(k) program (must be 21years old).
• Our Employee Assistance Program services to help you manage life’s curveballs.
• An Adoption Discount because love at first sight happens a lot around here.

• At least 1 year of professional customer service experience.
• Availability to work a flexible part-time schedule of weekday mornings, afternoons, and evenings; weekends, and non-standard hours.
• Fundamental veterinary knowledge or vet clinic experience is a plus.
• Strong desire to work with the public using exceptional verbal and written communication skills.
• Enjoyment in learning new software programs.
• Ability to exercise a high level of professionalism, especially in stressful and emotional situations.
• A natural ability to juggle tasks and re-prioritize in changing circumstances.