Commercial Landscape Account Manager

We are seeking an experienced and highly motivated Commercial Landscaping Account Manager to join our dynamic team. The ideal candidate will have a strong background in landscaping services, project management, and customer relations. The Landscaping Account Manager will be responsible for managing client accounts, overseeing landscaping projects, snow removal process, ensuring high-quality service delivery, and fostering long‑term relationships with clients.

• Serve as the primary point of contact for assigned client accounts.
• Responsible for any snow and/or maintenance renewals as well as any budgets needed by customers.
• Build and maintain strong, long‑term client relationships through regular communication and personalized service, استخدام لمستمر العميل الاحتفاظ.
• Knowledge of landscape maintenance, enhancement/construction and snow removal operations is mandatory.
• Identify solutions to expand services and offer opportunities to landscape and snow removal clients.
• Address and resolve client concerns or issues in a timely and professional manner related to landscape and snow removal operations.
• Coordinate and manage landscaping projects from initiation to completion, ensuring timelines, budgets, and client specifications are met.
• Work closely with assigned Production Manager and the operations team to schedule crews and allocate resources efficiently.
• Partner with Production, Enhancement, and Irrigation Manager to provide clear communication of operational planning and execution to Director of Operations.
• Conduct regular site visits to monitor the progress and quality of ongoing projects and weekly maintenance.
• Ensure adherence to safety standards and environmental regulations.
• Assist in identifying new business opportunities and contributing to sales growth by generating proposals and bids for enhancement projects.
• Prepare and present detailed enhancement proposals to prospective clients.
• Monitor project budgets and track expenses to ensure profitability.
• Work closely with Enhancement Manager and crews to ensure project execution from commencement to completion.
• Clearly communicate to senior management on account status, project progress, and financial performance.
• Approve invoices and ensure timely billing for services rendered.
• Work closely with internal teams—maintenance crews, enhancement crews, and irrigation department—to ensure that client needs are met.
• Ensure all services related to landscape and snow removal meet or exceed industry standards and client expectations.
• Conduct regular quality‑control checks and resolve any issues promptly.
• Adhere to current administrative policies and procedures.
• All other duties as assigned.

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