Pharmacy Tech Sam's

Position Summary:

Processes member purchases by operating cash registers and related hardware; uses appropriate procedures for different payment types and items sold.

Maintains merchandise presentation in the pharmacy by stocking and rotating merchandise and supplies received from distribution centers and suppliers; removes damaged or out‑of‑date goods; sets up, cleans, and organizes product displays; signs and prices merchandise; and secures fragile and high‑shrink merchandise.

Maintains the pharmacy area in accordance with company policies and procedures by properly handling claims and returns; utilizes equipment to perform a variety of merchandising functions (for example, pricing merchandise, creating signs, verifying merchandise on‑hands); arranges and organizes merchandise and supplies; identifies shrink and damages; ensures a safe work environment; completes and retains required paperwork, logs, and other documentation.

Monitors and resolves problems in the prescription fulfillment process when necessary by processing information for third‑party insurance claims; rescanning illegible images; alerting patients to inventory that is out of stock, partial fills, and the need for physician authorizations on refills; and identifying situations requiring pharmacist’s action.

Promotes and maintains the pharmacy’s professional reputation and provides patients/members with pharmacy products and services in accordance with local, state, and federal laws and corporate policies and procedures by assisting the pharmacist in the prescription fulfillment process; processing third‑party insurance claims and/or rejections; assisting patients/members with prescription orders and purchases; and completing, maintaining, and securing paperwork, forms, and other required documentation.

Provides patient/member service in the pharmacy area by acknowledging the member; identifying member needs; initiating the prescription fulfillment process at the pharmacy drop‑off window; creating prescription orders; promoting products and services; resolving member issues and concerns; assisting with purchase decisions; locating over‑the‑counter merchandise; and maintaining a safe shopping environment.

Enters prescription data into pharmacy software by reading the prescription; translating prescription information into corresponding system codes; transcribing appropriate prescription data (for example, written date, drug name, strength, directions for use (), refills, name of prescribing physician, and prescriber DEA number); and creating or modifying patient/member records.

Fills prescriptions by retrieving prescription orders; counting, pouring, measuring or weighing medication tablets, liquids, and creams; mixing or reconstituting medications as needed; selecting, filling, and labeling prescription containers; and operating scanning equipment and/or automated dispensing systems to ensure prescription accuracy.

Provides member assistance during prescription pick‑up by verifying and entering patient information, according to corporate policies and procedures, into the TaSCO system; marking appropriate prescriptions for pick‑up; retrieving the prescription bag from the will‑call bin; scanning security tags; gathering electronic signatures for the Health Insurance Portability and Accountability Act (HIPAA) acknowledgment and third‑party payor, if applicable; and using TaSCO to log the sale of restricted pharmaceutical items.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Respect for the Individual:
Embraces differences in…