Sales & Operations Execution Manager

Overview

IL - Elgin, IL 60120

Salaray Range: $ - $

Position Type:
Full Time

The primary role of the S&OE Manager is to refine a short‑term demand plan as specified in the S&OE time horizon – based on the medium‑term demand plan. This position is a key driver in creating and managing the true customer demand signal to manage trade‑offs at short‑term between demand and supply. It is critical in the S&OE process as demand control is leveraged to balance any short‑term supply and demand and resolve any issues that may arise.

The demand controller is tasked with using data to break down the monthly demand plan (developed by the demand planners with sales) into weekly plans for supply planning.

• Awardable for creating, running, and reporting short‑term demand plans.
• Breakdown a demand forecast by SKU by week for the future 13 weeks to track and monitor deviations to this forecast.
• Investigate the demand forecast deviations and escape them by supporting this with data‑driven assumptions to guide decision‑making.
• Work with the sales operations to gather latest market intelligence on specific customer‑level demand events.
• Align with customer service to detect any expected customer order trend in the short term.
• Facilitate decision‑making when demand materializes differently than planned.
• Collaborate with sales, customer service and project management to evaluate the latest demand trends.
• Support the demand planners to develop, monitor and communicate reports on changes and forecast accuracy on the S&OE time horizon to business unit and supply chain organizations, while driving continuous improvement.
• Create measures to identify short‑term abnormal demand orders and report them as a percentage of all orders that came in as planned.
• Use and maintain Atlas demand‑planning system to create the best short‑term demand plan using established processes.

• Education: Bachelor’s degree in business, Supply Chain Management, Operations, Statistics, or a related field is required. Advanced degrees or relevant certifications such as APICS CPIM or CSCP are highly preferred.
• Experience: Minimum of 7 years’ experience in demand planning with at least 1‑2 years of S&OP and S&OE.
• Analytical
  
  Skills:
  
  Strong quantitative and analytical abilities to interpret demand forecasts, monitor deviations, and support data‑driven decision making.
• Technical Proficiency: Experience with demand planning systems, such as Atlas, and advanced proficiency in Microsoft Excel and other data analysis tools.
• Communication: Excellent verbal and written communication skills to collaborate effectively with sales, customer service, and project management teams.
• Attention to Detail: High level of accuracy and attention to detail when tracking, monitoring, and reporting on demand trends and forecast changes.
• Problem‑Solving: Ability to investigate forecast deviations, identify root causes, and recommend actionable solutions.
• Collaboration: Proven ability to work cross‑functionally and build relationships with various business units and supply chain organizations.
• Adaptability: Comfortable working in a dynamic environment and able to facilitate decision‑making when demand materializes differently than planned.
• Continuous Improvement: Commitment to driving process improvements and enhancing forecast accuracy.

No direct supervision required.

Typical office setting with a workstation equipped with a computer and other office supplies necessary for daily tasks. Climate‑controlled to provide a comfortable working temperature year‑round. Lighting is a mix of natural and artificial sources to ensure sufficient illumination.

This is a full‑time salaried position; hours of work are Monday through Friday, with expectations of 45 hours per week during normal business hours.

• Sitting:
  Prolonged periods of sitting at a desk or workstation.
• Typing:
  Frequent use of hands to type on a keyboard and operate a computer mouse.
• Visual Requirements:
  Extended periods of viewing a computer screen and reading printed or digital documents.
• Mobility:
  Occasional…