Sales Associate- Minneapolis,MN

Overview

Sales Associate – Minneapolis, MN (Primary Territory)

Build a high-impact career in medical device sales with a clear path to growth.

At KARL STORZ
, our Sales Associates play a critical role in supporting advanced medical technology in hospitals and surgical centers while developing the skills needed to progress into a Sales Executive career. This is a highly visible, field-based role supporting the greater Minneapolis, MN area, with occasional support outside the assigned territory.

If you thrive in fast-paced clinical environments, enjoy building relationships, and want hands-on exposure to complex medical technology, this role offers both immediate impact and long-term career opportunity.

The Sales Associate is a trusted subject matter expert responsible for sales and sales-related activities across their assigned territory. Reporting to the Manager, Sales Associate, with a dotted line to the local Sales market team, this role works independently while partnering closely with Sales Executives to execute territory strategies, support trials and installations, and drive business growth.

This position is a proven feeder into the Sales Executive role and offers a competitive base salary plus a performance-based bonus.

Sales Activities (Approximately 70%)

• Contribute to achieving annual sales quotas within the assigned territory
• Conduct product demonstrations, trials, and evaluations for capital equipment
• Provide case coverage in support of existing products and upcoming trials
• Participate in or lead capital equipment installations and related in-servicing
• Support and lead trials and ongoing case coverage for single-use product initiatives
• Present and differentiate product features, benefits, and clinical applications in compliance with product labeling
• Establish and maintain compliant, professional relationships with physicians, nurses, sterile processing, materials management, and administrative personnel
• Conduct comprehensive customer visits across departments, including addressing service and repair needs
• Prepare sales quotes and service agreements
• Support company-sponsored promotional initiatives
• Collaborate with the local sales team to develop and execute compliant sales strategies
• Communicate clearly and transparently with customers and internal partners
• Drive sales growth across hospitals, ambulatory surgery centers, and office-based accounts

Customer Support & Operational Activities (Approximately 30%)

• Train and educate customer personnel to ensure satisfaction and long-term product reliability
• Provide active troubleshooting in operating rooms and other clinical environments, particularly for video and integration interfaces
• Educate customers on appropriate product use, care, handling, and reprocessing in accordance with Instructions for Use
• Support customer management activities, including order status updates, pricing changes, promotions, and issue resolution
• Assist with product returns and service or repair coordination
• Secure, manage, and return demonstration and evaluation equipment
• Maintain current product and procedural knowledge and complete all required training

• Maintain accurate customer records and submit timely reports
• Complete all required training and knowledge assessments within established timelines
• Prepare and submit territory-related reports as required
• Attend sales meetings, training programs, and company events
• Adhere to all company policies, procedures, quality systems, and safety standards
• Support internal and external audits as requested

• Minimum of 2 years of sales experience, preferably in the medical device industry, or 2 years as a KARL STORZ Onsite Specialist
• Bachelor's degree or equivalent work experience
• Ability to travel to customer sites approximately 90% of the time
• Ability to meet and maintain hospital credentialing requirements
• Proficiency in Microsoft Office
• Working knowledge of hospital environments, including the Operating Room, Bio-Med, and Central Processing
• Demonstrated professionalism and adherence to hospital and company protocols

• Ability to support or lead product trials and installations
• Confidence engaging with surgical staff in operating room environments
• Strong communication skills, particularly when guiding clinical staff on equipment use
• Creative problem-solving skills in fast-paced, high-pressure settings
• Ability to influence without authority and build credibility at all organizational levels
• Strong organizational skills with the ability to multitask and prioritize
• Customer-focused mindset with a strong sense of urgency and empathy
• Flexibility to accommodate extended or changing work hours
• Willingness to relocate for long-term career growth

• Salesforce experience
• Strong aptitude with technology and medical products
• Demonstrated history of exceeding performance goals

• Ability to lift up to 35 lbs. of equipment
• Ability to adapt to…