Quality Director

Who We Are

Haus Labs by Lady Gaga is not just another beauty brand. We believe beauty is how you see yourself, and we want you to love who you are. Our mission is to spread kindness, bravery, and creativity by providing tools for self‑expression and reinvention. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome.

We are committed to building a diverse and inclusive, equal opportunity workplace.

Quality Director

Operations

$130K-$150K

The Director of Quality is the single‑threaded owner of the Quality function at Haus Labs. This role defines and executes the company’s end‑to‑end Quality strategy, governing product integrity, regulatory readiness, supplier performance, and launch excellence across all formulas, components, and finished goods. As the senior Quality authority, this role partners closely with Operations, Product Development, Regulatory, Supply Chain, and external manufacturing partners to ensure risk‑appropriate, scalable quality systems that support growth, speed‑to‑market, and brand trust.

This position combines strategic system design with hands‑on execution and serves as the primary escalation point for quality risk, compliance decisions, and external audits.

• Quality Strategy & Governance
  • Own and define the Quality vision, operating model, and roadmap
  • Establish a risk‑based quality framework aligned to growth stage and category mix
  • Serve as final decision authority on quality release, exceptions, and risk acceptance
  • Translate quality risks into executive‑level tradeoffs
• New Product Introduction (NPI) & Launch Readiness
  • Own quality governance across the NPI lifecycle
  • Govern BOM, Formula, and Technical Specification change control
  • Ensure regulatory and customer readiness for all launches
  • Define lot review and positive release frameworks
• Incoming Quality Inspection & Lot Release Authority
  • Perform and document incoming quality inspections for all production lots, including physical review of finished goods, components, packaging, labeling, and overall SKU conformance
  • Verify production output against approved standards, specifications, range boards, and regulatory requirements
  • Identify and escalate defects, trends, or deviations requiring corrective action, containment, or release exceptions
  • Ensure inspection outcomes are formally documented, traceable, and audit‑ready within Quality and ERP systems
• Supplier & CM Quality Leadership
  • Act as senior Quality counterpart to all Contract Manufacturers and suppliers
  • Own Vendor Quality Management Program and scorecards
  • Lead audits and oversee CAPA strategy and closure
• Quality Systems & Compliance
  • Architect and maintain scalable Quality Management Systems
  • Own complaint management, RCA, and CAPA programs
  • Establish Quality KPIs and executive dashboards
• Cross‑Functional & Executive Partnership
  • Serve as the primary Quality advisor to executive leadership
  • Represent Quality in executive forums and critical incident response

• 8‑12+ years of progressive Quality experience in beauty or consumer goods
• Experience owning a Quality function or system
• Strong knowledge of contract manufacturing and regulatory readiness
• Ability to operate strategically and tactually in fast‑growth environments
• Strong executive communication skills

• Communication is as important as what you communicate; we value driven team players with strong collaboration enthusiasm.
• Self‑starter who possesses an entrepreneurial spirit.
• Thrives in a fast‑paced, agile environment.
• Team player who approaches solutions from curiosity and positivity.
• Welcomes constructive criticism and has impeccable attention to detail.
• Quality enables speed and scale.
• Launches are predictable and compliant.
• Supplier risks are proactively mitigated.
• Quality systems are scalable and audit‑ready.

ART:
We are a creative collective that believes art has the power to shape the future.
SCIENCE:
We unlock innovation using science and artistry.
KINDNESS:
We are a collective community: universal, inclusive and non‑binary.

• Medical, Dental, & Vision Insurance
• Paid, Equal Parental Leave for Birth, Non‑Birth and Adoptive Parents
• Flexible time‑off policies
• Cell phone stipend
• 401(k)
• Equity
• Life Insurance
• Fun Haus Event

Everyone is welcome in our HAUS. “Baby, you were born this way.” We are committed to building a diverse and inclusive, equal opportunity workplace.