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Director, Global Member Support & AI-Driven Excellence

Job in El Segundo, Los Angeles County, California, 90245, USA
Listing for: Prodege, Llc
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
Job Description & How to Apply Below
A leading tech company is seeking a Director of Consumer Support to lead a global support organization. The role involves driving operational excellence through the optimization of Zendesk workflows, enhancing the member experience, and leading cross-functional initiatives to resolve systemic issues. Ideal candidates will have extensive experience in customer support, particularly with Zendesk, and possess strong leadership skills. The company offers competitive compensation and a comprehensive benefits package.
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