Club General Manager

Salary Range: $ To $ Annually

Love.

Life is a one‑stop health and vitality community, empowering people to take control of their health to live longer, healthier, and more vibrant lives. We bring together personalized medical care, precision testing, cutting‑edge fitness and recovery, and nourishing food — all under one roof — to support every dimension of health: mind, body, and spirit. We are seeking a highly experienced General Manager to lead our El Segundo flagship club and deliver an exceptional, hospitality‑driven member experience.

The Club General Manager will be a dynamic, experienced, and results‑driven leader to direct our multi‑faceted health and wellness club in El Segundo. The ideal candidate will possess strategic leadership, a passion for health, wellness and longevity, and the ability to optimize labor, enhance the customer journey, drive revenue, and ensure operational excellence across all departments. In addition to overseeing day‑to‑day operations, this position will strengthen collaborations with marketing, sales, community outreach, regulatory compliance, and maintain high standards of cleanliness and maintenance.

• Foster a positive and inclusive team culture that promotes collaboration, innovation, and a strong sense of purpose aligned with the company’s mission and values.
• Provide ongoing training, coaching, and professional development opportunities to empower team members to achieve their full potential and contribute to the success of the facility.
• Collaborate with departmental leaders to optimize the customer experience and understand the customer’s needs to provide a frictionless health journey.
• Lead the recruitment, selection, and hiring of a high‑performing sales and operations team, including defining job roles and conducting interviews.
• Lead, mentor, and motivate the operations and sales team to achieve individual and club sales targets.

• Facilitate effective communication and collaboration among team members, departments, and external partners, promoting transparency, trust, and mutual respect.
• Conduct regular team meetings, huddles, and brainstorming sessions to foster idea sharing, problem‑solving, and cross‑functional collaboration on key initiatives.
• Encourage open feedback channels, constructive discussions, and a culture of learning and feedback to drive innovation and continuous improvement across the organization.

• Ensure efficient and effective sales processes and workflows to streamline operations and enhance customer experience.
• Develop and execute community‑centric sales strategies, engaging local residents and businesses to build a strong and supportive network.
• Collaborate with the marketing and sales leads to develop and implement strategies tailored to individual targets in the South Bay and surrounding area, including B2C and B2B opportunities.
• Identify key market segments and develop targeted sales strategies to capture new customers and drive revenue growth.
• Focus on maximizing membership sales revenue with personalized sales approaches tailored to individual needs.
• Plan and execute promotional events and campaigns to attract new members/guests and enhance retention rates, incorporating personalized sales messaging and experiences.
• Work with the Sales Lead to develop KPIs to monitor sales metrics and performance indicators to evaluate team and individual performance.
• Optimize CRM software or other tools to streamline sales workflows, track customer interactions, and analyze sales data for actionable insights.
• Analyze sales data and generate regular reports to evaluate progress and identify areas for improvement, leveraging insights to refine personalized sales strategies.

• Ensure exceptional member experiences by fostering a culture of personalized service and attention to detail, guiding the operations and sales team to customize a‑la‑carte offerings based on individual goals.
• Build and maintain strong relationships with current and prospective members and guests, ensuring their needs are met and expectations…