West Coast Regional Manager

Overview

• Lead and support DM’s to set and achieve financial, operating, strategic, and other goals for their stations.
• Provide hands‑on guidance and support to the stations in the areas of sales and operations.
• Drive performance of annual business plans and budgets in line with the company’s overall long‑term objectives and strategies.
• Support station management in motivating, developing, and retaining high quality personnel.
• Assure Sales Force Management and Operational Excellence initiatives are met.
• Maintain and develop “Key” customer and vendor relationships.

• Develop and acquire large logistics accounts.
• Achieve profitable growth development targets for the Region.
• Lead the DMs to achieve Sales Force management and coverage milestones.
• Lead and maintain key customer and partner relationships.
• Lead and be responsible for Operational Excellence within the Region.
• Manage contract logistics opportunity pipeline and coordinate RFQ responses for contract logistics business.
• Actively participate in cross‑selling activities to further develop account potential through airfreight, sea freight, road freight, value added products and contract logistics.

• Implementation of customer onboarding process and execution of customer onboarding activities for major accounts.
• Support select major accounts in customer solution and service development.
• Develop SOPs for key accounts in association with customer services, operations management, and other relevant parties, with detailed process, service levels, and KPIs.

• MBA preferred with required bachelor’s degree in a related business domain.
• Minimum of 15 years of industry‑related experience inclusive of leading an operations team.
• Demonstrated business thinker approach with a strong data‑driven decisions mindset.
• Strategic thought leader that can see the big picture, identify the operational levers to level up, establish vision, and create a roadmap to drive execution.
• Experience designing and successfully implementing operational processes that produce efficiency and growth.
• Skilled in designing and driving KPIs to provide actionable insights.
• Ability to create, manage, drive, and achieve multiple strategic initiatives simultaneously while running daily operations.
• Ability to inspire, lead, and motivate.
• Direct general management and P&L experience.
• Strong analytical skills and the ability to action items successfully.
• Demonstrated intellectual curiosity, responsibility, determination and flexibility.
• Confident communicator to present to customers, staff, and management team.

• Executive

• Full‑time

• Business Development and Supply Chain

• Transportation, Logistics, Supply Chain and Storage, Warehousing and Storage, and Freight and Package Transportation