QA Manager, Digital Games

Posting

Title:

QA Manager, Digital Games

Requisition Number: R236467

Company:
Mattel Sales Corp.

Location:

El Segundo, California

Address: 333 Continental Blvd

Zip Code: 90245

Job Category:
Engineering

Pay Range: USD $140,000 and $176,000 Yearly

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate's work location, skills and experience.

Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

It's our heritage and it's also our future. Because we don't just make toys. We create innovative products and experiences that inspire fans, entertain audiences and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard-when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Mattel Game Studios' mission is to harness the power of Mattel's iconic brands and IP to create a wide variety of engaging digital games. Guided by industry leaders with decades of experience, our team is building innovative, engaging experiences that bring beloved brands to life for players worldwide.

We'relooking for aQA Managerto ownrelease confidence and quality outcomes across a portfolio ofdigital gametitles developed with external studios andvalidatedby specialist QA and localization partners.

With a strong focus onmobile free-to-play (F2P) games, thisis a publishing-side leadership rolethat managesquality strategy, risk management, partner accountability, and scalable QA operations-so players get stable, polished experiences at launch and throughout Live Ops.

• Establish QA processwithinthe publishing workflow:
  Partner with internal Publishing Platform and Core Team leads tointegratevendor QA processes into the production and release workflow.
• Own quality strategy and signals:
  
  Definequality standards, test strategies, KPIs/metrics, and reporting that guide prioritization and drive change across teams and partners.
• Lead release readiness:
  
  Establish quality gates, exit criteria, and go/no-go recommendations for launches, updates, and hotfixes-balancing scope, timing, and acceptable risk without becoming a bottleneck.
• Manage partners and vendors:
  
  Define
  
  QA deliverables, SLAs, and success KPIs with vendor partners; oversee performance reporting, capacity planning, turnaround times, test coverage accuracy, and issue escalation paths; conduct regular vendor performance reviews and continuous improvement initiatives tooptimizecost, quality, and time-to-market.
• Run defect triage and escalation:
  
  Enforcedefect quality standards, severity frameworks, and escalation paths; ensure fixes are verified, regression-safe, and communicated clearly to stakeholders.
• Scale QA operations:
  
  Implement reusable test plans, checklists, bug taxonomy, device/OS coverage strategy, and continuous improvement rhythms (reviews, audits, corrective actions).
• Champion Live Ops quality:
  
  Supportfast, safe release cadence with post-release validation, incident support, and learnings/root-cause analysis that reduce repeat issues.
• Support App Store submissions:
  
  Partneron submission readiness (checklists,technicalcompliance/disclosures, signing/build variants) and coordinate rapid response to first-party feedback to keep releases on track.

• 6+ years in mobile games
  
  QA or related quality operations with 2+ years managingthird-party vendor relationships or distributed teams.
• Demonstrated experience managing QA for livemobile free-to-play (F2P) through
  
  LiveOpsand release cycles, with strong ownership of release readiness and quality outcomes.
• Deep knowledge of QA test methodologies,defectlifecycle management, and mobile device/OS test coverage strategies.
• Proficiency with QA tooling (e.g., Jira, Test Rail, Zephyr) and analytics dashboards.
• Strong operational judgment: risk-based testing, exit criteria,…