Lead Business Process Engineer; Telecom
Job in
El Segundo, Los Angeles County, California, 90245, USA
Listed on 2026-03-12
Listing for:
Virtusa
Full Time
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Business Systems/ Tech Analyst, IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
REMOTE ENGAGEMENT - Preference for resources based in West Coast. Limited Opportunity to consider candidates that require sponsorship now or in the near future.
OverviewWe are seeking a hands-on Lead Business Process Engineer to bridge the gap between high-level business strategy and technical execution. You will use the Business Model Canvas (Osterwalder) to define value and the TM Forum (TMF) framework to build out enterprise-wide processes within our BPMS.
Responsibilities- Architecture & Modeling:
Define and map business capabilities using Business Model Canvas and eTOM/TMF standards. - Process Engineering:
Design and configure end-to-end workflows in BPMS for CRM, Billing, and Order Management. - Stakeholder Alignment:
Lead cross-functional teams to ensure digital initiatives align with core BSS systems (Salesforce, Billing). - Delivery Management:
Drive the end-to-end delivery of complex telecom programs, ensuring technical architecture supports the business value proposition.
- 10+ years of experience in the Telecom sector.
- Deep expertise in TM Forum (TMF) frameworks and BPMS configuration.
- Proven track record with BSS systems (Salesforce, CRM, Billing, Order Management).
- Strong command of Business Model Canvas / Osterwalder methodology.
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