Deals Desk Manager

Deals Desk Manager – North America

Location: Auburn, MA or Stafford, TX or Los Angeles (El Segundo), CA – Hybrid (Supports East Coast business hours)

KARL STORZ North America is seeking a dynamic Deals Desk Manager to transform our commercial operations and quoting processes. In this role you’ll partner closely with Sales, Marketing, Finance, and Operations to deliver efficient, accurate, and compliant quotes while driving automation, improving pricing workflows, and uncovering data‑driven insights that fuel revenue growth.

• Lead quoting operations – manage day‑to‑day requests from Sales, Account Management, and Business Development teams using CRM and quoting tools.
• Enhance quoting systems – drive development of the Deals Desk calculator and Salesforce enhancements to improve quote turnaround and sales velocity.
• Support deal structuring and compliance – collaborate with Legal and Finance to ensure contracts and pricing adhere to company policies and regulatory standards.
• Drive automation and innovation – explore machine learning and AI‑based tools to improve quote accuracy, identify pricing anomalies, and enable self‑service quote exceptions.
• Empower decision‑making – develop and deliver operational dashboards and analytics to measure performance, forecast trends, and support leadership decisions.
• Partner cross‑functionally – work with IT, Sales Enablement, and Operations to streamline pricing workflows and enhance data integrity across systems.
• Train and enable teams – lead onboarding sessions for new sales reps to ensure smooth adoption of Deals Desk processes and systems.
• Champion continuous improvement – maintain SOPs, compliance tracking, and documentation to be accurate and up to date.

• Bachelor’s degree in Economics, Finance, Accounting, Statistics, or related quantitative field – or equivalent experience.
• 5+ years in pricing, operations, or commercial management; 1+ year leading large‑scale projects or teams.
• Proficiency in Salesforce, CPQ, SAP, and advanced Excel modeling.
• Strong analytical and data interpretation skills – experience in data modeling, forecasting, or pricing analytics preferred.
• Proven project management ability, with a track record of driving process improvements and stakeholder alignment.
• Excellent communication, collaboration, and problem‑solving skills.
• Self‑starter who thrives in a fast‑paced, cross‑functional environment.
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Preferred Qualifications
• 8+ years of experience in pricing or commercial operations, ideally in the medical device industry.
• Hands‑on experience with Tableau or other data visualization tools.
• Familiarity with AI or ML applications in pricing optimization, sales analytics, or workflow automation.
• Advanced Salesforce and Excel skills, with a passion for leveraging technology to simplify complexity.
Why Join KARL STORZ

You’ll be part of a global leader shaping the future of minimally invasive surgical technology. This role offers the opportunity to make a tangible impact – blending data science, automation, and operational strategy to elevate how our sales organization delivers value to customers.

Who we are

KARL STORZ is an independent, family‑owned company headquartered in Germany’s renowned Med Tech manufacturing region. For 80 years, we’ve pioneered groundbreaking innovations in endoscopic surgery, video imaging, and operating room integration to benefit patients and healthcare providers alike. With more than 9,000 associates worldwide and 2,600 in the US, we pride ourselves on harnessing cutting‑edge technology, precise workmanship, and unrivaled customer support to help healthcare facilities succeed.