Associate Producer

About Nexon

Nexon America is a branch of Nexon Co., Ltd., a global video game publisher and leading developer of online virtual worlds for PCs, consoles, and mobile devices. Nexon proudly offers celebrated franchises like Maple Story and Mabinogi that have been enjoyed by millions of players for over two decades. When we founded our Nexon America branch in 2006, we made it our goal to bring those unique games to western players using a player-first approach.

We achieve that goal by applying our team’s outstanding free-to-play expertise and live game support to every decision, every day.

But we’re committed to more than our games! Here at Nexon America, we’re all about open communication, diversity, mutual respect, and collaboration, so we can bring out the best in each other. Nexies find support, friendship, and career growth all in one place! And because we know a healthy work-life balance is the key to happiness, Nexies also enjoy flexible hours, a hybrid work model, and extra perks like food trucks, happy hours, and team events.

It’s why we’ve earned the Great Place to Work certification for 5 years running!

We’re looking to expand our team with passionate individuals who want to learn, play, and grow with us. Ready for a new challenge?

The Associate Producer is responsible for managing several internal projects and features for a successful live game launch. This includes executing the vision of the Producer by collaborating with various departments and ensuring the timely, high quality delivery of game features.

We are currently working in the office 2-3x a week in a hybrid work model.

• Coordinates tasks, resources, and dependencies across a wide range of internal teams (Dev Ops, Infosec, QA, Localization) and external partners to deliver game milestone objectives
• Helps maintain and track established milestones and features for the game
• Collaborates with the team to support operations for launching a live game and supporting live game after launch
• Takes an active role in creating proposals for the game to be developed
• Setup KPI tracking for launching of the game as well as reviews all relevant game health metrics (KPIs, server stats, other metrics) to identify current and potential issues and collaborates with teams to resolve them
• Participates in an on-call rotation to respond to emergencies or critical live environment issues after the game is launched
• Mentors Production Coordinator
• Other duties as assigned

• 3-4 years of game production experience with track record of launching multiple titles
• 2+ year live game experience preferred
• Experience managing game features or pipelines from start to finish

• Bachelor’s degree or equivalent experience

• Knowledge of live and online game player behavior
• Strategic thinking, problem solving ability
• Knowledge of the game industry including emerging trends with a focus on the markets served by Nexon
• Preferably a gamer at heart
• High level understanding of online environments and processes required to maintain high uptime
• Excellent interpersonal and communication skills
• Exceptional project and time management
• Strong organizational skills
• Proficient in MS Office

Management has the right to add or change duties and job requirements at any time.

We offer medical, dental and vision plans for you, your spouse or domestic partner and your children. Employees who enroll in the high deductible health plan receive an annual employer contribution to a health savings account and company paid hospital indemnity benefits. We also provide company paid life, AD&D, short-term and long-term disability benefits as well as access to voluntary life and AD&D for yourself and your dependents, flexible spending accounts, a 401(k) savings plan with a company match, and pet insurance.

Nexies are encouraged to take advantage of our monthly wellness credit, participate in lunchtime yoga, and enroll in language classes. We host bi-monthly catered lunches, monthly happy hours, and maintain a well-stocked snack bar. To help you maintain a good…