Travel Counselor – Woodville Center

Travel Counselor - Woodville Welcome Center What You'll Need to Be Successful

Typically requires High School Diploma or equivalent and 0-1 years of experience.

The Mississippi Development Authority (MDA) is the state's lead economic and community development agency. MDA recruits new companies to Mississippi, helps existing companies expand, and provides support to foster growth and new opportunities in a variety of areas, including energy, small and minority business, trade, film, retiree recruitment, and more. Additionally, MDA attracts millions of visitors to the state each year through Visit Mississippi, the tourism division of the agency.

MDA also supports pass‑through funding and provides support for a variety of grant programs and non‑profits, such as Innovate Mississippi and the Mississippi Main Street Association.

The Customer Service Representative I serves as a Travel Counselor in the state’s welcome center located in Woodville. Travel Counselors greet visitors and provide essential information to the traveling public. This is a state service position.

Duties and Responsibilities include, but are not limited to:

• Provide information to the traveling public.
• Direct tourists and answer questions regarding attractions, accommodations, historic sites, mileage, geography, culture, heritage, and shopping areas.
• Attend training programs, seminars, familiarization trips, and special meetings.
• Prepare assignments from workshops/seminars for submission to the Jackson office by the deadline.
• Compile reservation reports from accommodations reservations made for the traveling public.
• Maintain the cleanliness of the Welcome Center building interior.
• Assist with special projects.
• Plan, organize, and implement activities and events held at the Welcome Center.
• Participate in Chamber of Commerce, tourism, and civic activities in the local community.
• Serve as an official representative of the state.

Employer State of Mississippi

Address

210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201