Business Administrator

Overview

DIRECTV is seeking a Business Administrator 2 to join our team!

The Business Administrator 2 is a seasoned professional who independently manages, evaluates, and optimizes critical business operations functions. This role demonstrates ownership of key business processes while supporting strategic planning initiatives and contributing to operational excellence. The Business Administrator 2 applies their developing expertise to solving complex problems, leads optimization projects, and provides guidance to less experienced team members while working with moderate independence under periodic review.

• Analytics and Optimization
  • Develop KPI’s, scorecards, and dashboards to measure and monitor business operations.
  • Analyze operational data, develop forecasts, build financial models and business cases, and leverage quality tools to identify trends, variances, and opportunities for optimization.
  • Conceive, socialize, and ultimately execute recommendations that turn insights into action.
• Operations and Inventory Management
  • Manage operations including inventory supply/demand and 3PL execution, identify opportunities to streamline processes and improve operational efficiency.
  • Collaborate with cross-functional teams and internal/external stakeholders, lead initiatives to resolve operational issues and implement optimization solutions.
  • Contribute to strategic planning activities by providing data, analysis, and recommendations.
• Project and Process Management
  • Lead projects and initiatives that improve operations and deliver positive ROI.
  • Manage multiple priorities while meeting aggressive deadlines.
  • Effectively develop, document, maintain, and continuously improve SOPs.
• Vendor and Business Relationship Management
  • Manage day-to-day vendor relationships ensuring service level expectations are met.
  • Monitor contract compliance and identify potential risks or issues requiring attention.
  • Track contract milestones, renewal dates, and key deliverables to ensure timely action.
  • Validate vendor invoices for accuracy, completeness, and alignment with contracted terms.
• Communication and Collaboration
  • Leverage strong written and verbal communication skills to translate the complex to simple and ensure understanding across various audiences.
  • Collaborate regularly across multiple internal and external stakeholders.
  • Influence and negotiate with vendors and business partners.

• Experience
  • 3 – 5 years required, 5+ years desired of progressive experience in business operations and optimization.
  • Demonstrated track record of conducting data analytics, financial modeling, business planning and business case development.
  • Proven experience using quality tools such as DMAIC, Lean, and Six Sigma in optimizing quality and business processes.
  • Experience managing contracts, vendor relationships, and business operations processes.
• Analytics and Problem Solving
  • Strong analytical skills with ability to interpret complex data, identify insights, and translate into action.
  • Capability to analyze problems from multiple perspectives and recommend practical solutions.
  • Advanced proficiency in Microsoft Excel including financial modeling, pivot tables, and complex formulas.
• Financial Acumen
  • Advanced proficiency in financial modeling and quantitative analysis.
  • Ability to develop comprehensive business cases with cost-benefit analysis.
  • Understanding of financial metrics, KPI/ROI calculations, and budget management.
  • Capability to translate financial data into actionable business insights.
• Project and Vendor Management
  • Ability to lead projects and support larger team initiatives.
  • Knowledge of contract administration processes including compliance and risk management.
  • Familiarity with vendor management best practices and procurement processes.
• Communication and Collaboration
  • Strong written and verbal communication skills.
  • Ability to present complex information clearly to various audiences.
  • Effective collaboration skills with ability to work across teams.
  • Ability to influence and negotiate with vendors and business partners.
• Work Style and Attributes
  • Strong organizational skills with attention to detail and accuracy.
  • Capability to manage…