Airport Communication Dispatcher

MOS Code: 43-5031.00 (Army)

Education and Experience:

High School Diploma, GED, or higher and at least two (2) years of public contact experience.

Must successfully pass an audiogram, drug screen, and stringent background investigation.

• Under general supervision, answer all incoming emergency and non‑emergency calls for Airport Police, Airport Fire, maintenance, transportation, operations, and medical services.
• Answer the switchboard, direct callers, and provide non‑emergency information.
• Enter information into the computer‑aided dispatch system.
• Serve as the primary point of contact for the general public, Airport maintenance personnel, medical services, Airport Police, Airport Fire, and Airport tenants through phone and dispatch communication switchboard.
• Dispatch Airport Police, Airport Fire, maintenance, transportation, operations, and parking personnel to appropriate requests for service.
• Maintain and monitor fire and security systems, including CCTV cameras throughout the airport.
• Communicate and maintain effective communication with the general public and tourists visiting El Paso International Airport.
• Maintain knowledge of facilities, buildings, and airfield on El Paso International Airport property.
• Perform timely notifications of significant unforeseen events (e.g., bomb threats, aircraft emergencies, aircraft accidents or incidents, and severe weather warnings).
• Monitor and operate security, crash, gates, and fire alarm systems.
• Assist in training new employees and prepare/maintain accurate records mandated by the FAA.
• Provide remote access to property security gates when warranted and perform related duties as required.

Note:

This is an unclassified contract position.

Applicants are encouraged to apply immediately; this position will close when a preset number of qualified applications have been received.

Applicants with foreign diplomas, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit (Use the "Apply for this Job" box below). for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.

To qualify for this position, required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your résumé to review if you meet the minimum qualifications for this position.

Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.