Retail Store Management Trainee - El Paso Area

Salary

$15.25 to $22.40 per hour.

• Comprehensive Medical, Dental, Vision, Life, Supplemental and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access
  * program available to all employees from the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
• Unlimited commission above the hourly base rate.
• Paid vacation: one week after 6 months; one additional week after 1 year; two additional weeks after each subsequent anniversary; 120 hours after 5 years.
• Sick/Personal time: 8 hours after 6 months; 16 hours after each anniversary for years 2‑5; 24 hours after 5 years.
• Employee discounts available from day one.
• Tuition reimbursement up to $2,000 per year for full‑time employees who meet program requirements.
• Access to over 10,000 discounts from 1,000+ companies.
• Auto‑enrollment in the First Cash 401(k) program after 6 months.
• First Cash Pet Insurance program access.

We are seeking a Store Manager Trainee with a minimum of 6+ months of store management experience. The trainee will be responsible for day‑to‑day store operations, employee leadership, recruitment, financial analysis, and customer satisfaction. This role partners with the Store Manager to build a customer‑centric environment, meet financial targets, and grow the business. The position offers an hourly wage, store manager‑level commissions, and a performance bonus.

• Facilitate a customer‑centric environment by engaging customers professionally and addressing issues promptly.
• Assist in training Pawnbrokers to meet First Cash standards.
• Recruit top talent through prescribed channels.
• Open and close the store, including cash drawer and merchandise counts, and ensure all procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, documentation, and securing customer loans.
• Administer store processes and procedures, including inventory, loan management, merchandising, store presentation, store systems, and enterprise reporting.
• Evaluate financial statements and drive profitability through communication and goal‑setting.
• Maintain operating standards that meet or exceed First Cash guidelines.
• Monitor loan qualification and buying processes to preserve loan integrity.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees to align them with store objectives.
• Stay current on product knowledge.
• Act as Manager on Duty in the Manager’s absence.
• Perform other related duties as assigned.

• Willing and able to lift/carry up to 50 pounds.
• Willing and able to perform tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
• Demonstrated supervisory ability.
• Ability to work with firearms and obtain certification.
• Potential to assist customers outside the building and retrieve products from external storage.
• Minimum age 18 years.
• High School Diploma, GED, or equivalent experience.
• Flexibility to work in multiple locations as business needs dictate.
• Ability to work a flexible retail schedule, including weekends and holidays.
• Will work 45+ hours per week (hours based on business needs).
• Computer literate and able to operate POS systems and office machines.
• Strong multi‑tasking skills in a fast‑paced environment.
• Detail‑oriented with strong organizational skills.
• Analytical skills.
• Proficient cash handling experience.
• Ability to work independently with minimal supervision.
• Excellent work ethic and strong business sense.

We encourage bilingual applicants to apply.

Store Manager Trainees may earn 2–8% commission based on gross profit of personal performance. Details are provided during the interview.

All employees must agree to a binding arbitration agreement to resolve disputes.

First Cash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of First Cash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.

Pay rates will not be below any applicable local minimum wage requirements. Earned Wage Access is a Net Spend service; signup is required. First Cash 401(k) program is available to all employees 21 years of age or older. Base pay is derived from the applicant’s experience and skills.