Retail Sales Associate

Overview

We are currently looking for the right Full-Time Retail Sales Associate to join our Team!

$11.00 to $13.00 per hour

We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn UP TO 8% on transactions, which could average an additional $2.22 per hour ON TOP OF YOUR HOURLY RATE.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program is available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Ability to earn unlimited commission above your hourly base rate.
• Vacation: one week of paid vacation after six months of full-time service; additional weeks at 1 year and thereafter; 120 hours after five years (adjusted for state/local requirements).
• Sick/PERSONAL: 8 hours after 6 months; 16 hours each anniversary thereafter (years 2-5); 24 hours after five years.
• Employee discounts on day one of active employment.
• Tuition Reimbursement with First Cash Education up to $2,000 per year for full-time employees meeting requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto-enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the store staff to ensure customer service on both the lending and retail sides. The role greets, engages, and interacts with customers to process sales, loans, and other transactions, and assists with inquiries and problem resolution. The associates work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

The Full-Time Pawnbroker / Retail Sales Associate offers an hourly wage plus commission based on productivity. Actual pay depends on factors such as location, qualifications, and experience.

• Greets and interacts with customers to develop rapport and recommend financial solutions.

• Performs non-management open/close procedures.

• Keeps the sales floor clean, stocked, and maintains merchandise displays.

• Processes sales and loan transactions in accordance with policies and regulatory requirements.

• Handles cash and negotiables per policies and regulatory requirements.

• Answers incoming calls per company standards.

• Communicates the legal aspects of pawn and buy transactions to customers.

• Communicates effectively with coworkers and managers; collaborates to create a positive customer experience.

• Completes assigned training and performs other duties as needed.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to stand for extended periods and perform related duties.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers exterior to the building or retrieve products stored in exterior areas.
• Minimum Age: 18 years old
• High School Diploma, GED, or equivalent experience
• Strong desire to work, serve customers, and be team-oriented.
• Ability to multi-task in a fast-paced environment
• Ability to perform basic math calculations proficiently.
• Cash handling experience is preferred.
• Must be able to work at multiple locations as needed.
• Flexible retail schedule including weekends and holidays.
• Computer literate; able to operate POS systems and common office machines.
• Bilingual applicants are encouraged to apply.

The employee commission incentive plan is proprietary to First Cash. Pawnbrokers can earn 2-8% commission based on gross profit of personal performance. More details provided during the interview process.

Note:

The information is not an all-inclusive list of duties and responsibilities. Management may assign or reassign duties as needed. Duties may change due to reasonable accommodation or other reasons.

Should you be offered and accept a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.

Payrates will not be below any applicable local minimum wage requirements.

Earned Wage Access is provided by Net Spend; signup required; restrictions and fees apply.

First Cash 401K program available to employees 21 years of age or older.

Maximum base pay rate derived from the applicant’s previous experience and skill sets.

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First Cash Holdings, Inc. is an Equal Opportunity Employer