Retail Assistant Store Manager

Description

$13.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction you process. Our retail sales associates can earn up to 8% on transactions, averaging an additional $7.53 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment. Employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Paid vacation: one week after six months of full‑time service; two additional weeks after each anniversary thereafter. Additional PTO adjustments may apply per state/local laws.
• Sick/Personal time: 8 hours after six months, 16 hours each anniversary thereafter (years 2‑5), 24 hours after five years. Adjustments per state/local laws.
• Employee discounts available from day one.
• Tuition Reimbursement up to $2,000 per year for eligible full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401(k) program after six months.
• Access to the First Cash Pet Insurance program.

We are seeking an Assistant Store Manager with at least six months of management or key experience. Assistant Store Managers are accountable for day‑to‑day operations, promoting a positive and productive environment. You will partner with the Store Manager to lead and develop employees, recruit and retain top talent, maximize financial goals, and manage customer relations. The role requires overseeing financial statements, participating in asset protection, and facilitating a customer‑centric culture.

Compensation includes an hourly wage plus commission based on productivity and a bonus tied to store performance.

• Facilitate a customer‑centric environment by engaging customers friendly and professionally and rapidly addressing issues.
• Monitor and assist in training staff to meet First Cash standards.
• Recruit top talent via company‑prescribed channels.
• Open and close the store, manage cash drawers and merchandise, and ensure procedures protect assets.
• Ensure asset protection through inventory control, safety procedures, and documentation.
• Administer store processes: inventory, loan management, merchandising, presentation, systems, and enterprise reporting.
• Evaluate financial statements and drive profitability.
• Ensure operations meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to maintain loan quality.
• Complete assigned tasks and training for self‑development.
• Communicate clearly with employees about mission and profit objectives.
• Stay current on product knowledge.
• Act as manager on duty in the Store Manager’s absence.
• Perform other related duties as assigned.

• Ability to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Capability to lift/carry up to 50 pounds.
• Demonstrated supervisory ability.
• Work with firearms and obtain certification if required.
• Assist customers or retrieve products outside the store premises.
• Minimum age: 18 years.
• High School Diploma, GED, or equivalent experience.
• Flexibility to work multiple locations as business needs dictate.
• Availability for a flexible retail schedule, including weekends and holidays.
• Must be willing to work 40+ hours a week (no guarantee).
• Computer literacy and experience with POS systems and office equipment.
• Strong multitasking, organizational, analytical, and cash‑handling skills.
• Ability to work independently with minimal supervision and exhibit a strong work ethic.

Assistant Store Managers have the potential to earn 2‑8% commission based on gross profit of personal performance. Detailed commission information is provided during the interview process.

First Cash Holdings, Inc. is an Equal Opportunity Employer. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

First Cash will provide reasonable accommodations for qualified individuals with disabilities.